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Salesforce Certified Platform User Experience Designer Sample Questions:

1. Cloud Kicks(CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers

A) Reframing products in terms of user value over features and functions
B) Prioritize engagement number of impressions
C) Uncovering customer needs over broadcasting product benefits
D) Prioritizing Innovation over copying the competition
E) Releasing Salesforce updates in managed packages over unmanaged packages

2. Cloud Kicks is considering using Learning Paths functionality to assign learning content to employees as part of its onboarding process.
Which feature could be assigned to learners'

A) Hands-on challenges
B) Trailhead modules
C) Superbadges

3. A UX Designer is evaluating whether to perform a moderated or unmoderated usability study on their prototype solution to gain user feedback.
Which reason would lead the designer to choose a moderated study?

A) It is less expensive and time-consuming to conduct.
B) Sessions can be completed at any time and anywhere.
C) Follow-up questions can be asked to obtain further information about the issues participants may encounter.

4. A UX Designer presents a creativedesign approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?

A) Human-Centered Design
B) Digital Declarative Design
C) Salesforce Declarative Design
D) User Interface Design

5. A UX Designer wants tobuild on a human-centered design by focusing on more than just an individual person and is considering engaging, connected, and social value-driven solutions.
What is the designer practicing?

A) Compassionate Design
B) Service Design
C) Relationship Design
D) User Experience Design

Solutions: