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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Extensibility and Configuration | - Business configuration sets - UI adaptation and customization |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
For which of the following business requirements would you use the personalization feature? (2 correct answers)
- A. A sales representative wants to modify the screen layout
- B. A service manager wants to arrange his ticket queue with assigned to as the first column
- C. A sales manager wants different screen layouts assigned to two different business roles
- D. An administrator wants to change a standard field label to a new value
Correct Answer: A,B 🗳️
You can upload a cloud data source both manually and using web services. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: A 🗳️
In the key user tool, which of the following properties are available for fields? Choose the correct answers.
- A. Invisible
- B. Hidden
- C. Mandatory
- D. Read only
Correct Answer: C,D 🗳️
You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
- A. The Fine Tuning activity is closed
- B. The Corresponding scoping element is NOT activated
- C. The Fine Tuning activity is NOT added to the project
- D. The Fine Tuning activity is NOT open for configuration
Correct Answer: B 🗳️
You need to change the settings for the lead aging notification. What do you have to do?
- A. Use the Sales work center to trigger the time of the notification
- B. Use the business configuration work center to modify the number of days of the notification expiration
- C. Use the Administrator work center to set up priorities for the notification
- D. Use the Application and User Management work center to assign users to the notification
Correct Answer: B 🗳️
