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Microsoft MS-100 real answers - Microsoft 365 Identity and Services

MS-100
  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Sep 08, 2026
  • Q & A: 431 Questions and Answers
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  • PDF Price: $59.98
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Exam MS-100: Microsoft 365 Identity and Services

The content of this exam will be updated on August 5, 2021. Please download the skills measured document below to see what will be changing.

Candidates for this exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, Power Platform, and supporting technologies.

Candidates have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Teams), and Windows as a Service. Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.

Part of the requirements for: Microsoft 365 Certified: Enterprise Administrator Expert

Download exam skills outline

Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

  • Managing Authentication and Access

    This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

  • Planning Office 365 Workloads and Applications

    This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

  • Managing User Identity Roles

    Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

    Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

  • Designing and Implementing Microsoft 365 Services

    Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

    In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and Manage User Identity and Roles30-35%- Plan and Manage Azure AD Identities
  • 1. Manage self-service features
  • 2. Manage users and groups
  • 3. Manage guest accounts
- Plan and Manage Roles
  • 1. Configure administrative roles
  • 2. Implement role-based access control
- Plan Identity Synchronization
  • 1. Plan Azure AD Connect deployment
  • 2. Design identity strategy
- Implement and Manage Identity Synchronization
  • 1. Configure Azure AD Connect
  • 2. Manage synchronization operations
Topic 2: Deploy and Manage a Microsoft 365 Tenant15-20%- Monitor Microsoft 365 Tenant Health
  • 1. Manage support requests
  • 2. Monitor tenant performance
  • 3. Monitor service health
- Plan and Implement a Microsoft 365 Tenant
  • 1. Plan migration strategies
  • 2. Manage domains
  • 3. Configure subscriptions and tenant settings
  • 4. Plan tenant architecture
Topic 3: Plan Microsoft 365 Workloads and Applications20-25%- Plan Microsoft Power Platform Integration
  • 1. Integrate Power Platform services
  • 2. Manage connectors and environments
- Plan and Implement Microsoft 365 Apps Deployment
  • 1. Deploy Microsoft 365 Apps
  • 2. Manage update channels
- Plan and Implement SharePoint Online, OneDrive, and Microsoft Teams
  • 1. Plan Microsoft Teams infrastructure
  • 2. Configure OneDrive for Business
  • 3. Plan SharePoint Online deployment
- Plan and Implement Exchange Online Deployments
  • 1. Configure mail flow
  • 2. Plan Exchange Online migration
Topic 4: Manage Access and Authentication20-25%- Plan and Implement Application Access
  • 1. Implement single sign-on
  • 2. Manage application permissions
  • 3. Configure enterprise applications
- Plan and Implement Secure Access
  • 1. Manage external access
  • 2. Implement identity protection
  • 3. Configure conditional access
- Plan and Implement Authentication
  • 1. Configure authentication methods
  • 2. Implement multi-factor authentication
  • 3. Manage password policies

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