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Pegasystems PEGAPCDC85V1 Exam Syllabus Topics:

Topic	Details
Topic 1	Create engagement strategies using customer credit score Optimize the customer value in the contact center
Topic 2	Action prioritization with AI Avoid overexposure of actions Create a real-time container
Topic 3	Prioritize actions with business levers Contact policy and volume constraints
Topic 4	Define customer engagement policies Define the starting population Define an action for outbound
Topic 5	Limit action volume on outbound Create an engagement strategy One-to-one customer engagement
Topic 6	Create and understand decision strategies Present a single offer on the web
Topic 7	Avoid overexposure of actions on outbound Essentials of always-on outbound

Reference: https://academy.pega.com/exam/pega-certified-decisioning-consultant-1

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