About Oracle 1Z0-1003-20: Oracle Field Service Cloud Service 2020 Implementation Essentials

Oracle 1Z0-1003-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the various launch conditions Configure Quota Management for Capacity Areas Explain the usage of filters within OFSC
Topic 2	Configure a Work Skill and associated Conditions Fields and Custom Properties
Topic 3	Describe the concepts of Work Skills and Work Skill Conditions Create a custom property
Topic 4	Understand the capabilities of the mobility framework Configure User Types
Topic 5	Describe Time Slots, Service Windows, SLAs, and Delivery Windows Describe Inventory Types, consumption and management
Topic 6	Describe the four types of custom properties and native system fields Resource Calendars
Topic 7	Configure OFSC Core Application display settings Describe the concepts of Work Zones
Topic 8	Describe Run Schedule, Assignment Parameters, and filtering options Configure resource calendars
Topic 9	Describe Resource Types and Roles Create a Core REST API request Configure resources for Routing
Topic 10	Describe Collaboration features and usage Configure Activity Types
Topic 11	Explain Duration and Travel Statistics and their parameters Describe Quota, Capacity and Booking Options
Topic 12	Configure Business Rules settings Configure a Service Request Configure a Message Scenario Describe routing reoptimization
Topic 13	Describe Activity Type Features Outbound Integration Channels

Reference: https://education.oracle.com/oracle-field-service-2020-implementation-essentials/pexam_1Z0-1003-20

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