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Salesforce Certified Slack Administrator Sample Questions:

1. Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org.
Large Inc.'s Human Resources (HR) director is looking to streamline how they:
* Share department-specific policies, and
* Handle sensitive questions hiring managers may have regarding recruiting and candidate offers.
Each department has its own separate Enterprise Grid workspaces. How should the HR director use Slack for this use case?
(Select the best answer.)

A) Create a private channel in the HR workspace, and add the departmental hiring managers to that channel.
B) Create a multi-workspace private channel for each department, and add the hiring managers to the appropriate channel.
C) Create separate hiring manager group direct messages (group DMs) for each Department.
D) Create a multi-workspace public channel for each department, and add the hiring managers to the appropriate channel.

2. You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A) Connect an identity provider (IdP) group to appropriate workspaces to control membership.
B) Direct users in those departments to self-manage their memberships via invite requests.
C) Allow users to join the workspaces at their own direction.
D) Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.

3. What actions can Channel Managers take on channels they are assigned?

A) Convert channels from public to private
Restore a deleted channel
Access audit logs in Slack
B) Add, remove, and edit user roles
Rename or archive channels
Add and manage other Channel Managers
C) Convert channels from public to private
Rename or archive channels
Add and manage other Channel Managers
D) Convert channels from public to private
Restore a deleted channel
Add and manage other Channel Managers

4. What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

A) A new channel is created.
B) A new member joins a channel.
C) A keyword is used in a message.
D) A new member joins the workspace.
E) A specific date and time.

5. Your organization's Slack Enterprise Grid consists of dozens of workspaces with various access settings.
You want to ensure that all new employees are able to join their team's respective workspace.
What is the best way to set up the new employees?

A) Ensure that the human resources team is adding the new employees to their respective workspaces. Set up and send a "Welcome to Slack" Slackbot message to all new employees introducing them to other public workspaces they can join.
B) Use identity provider (IdP) groups to assign new employees to their respective workspaces.
C) Ensure managers are adding their employees to their respective workspaces. New employees can browse other workspaces as they onboard and become more familiar with Slack.
D) Add new employees to user groups and assign the user groups to the respective workspaces.

Solutions: