About Avaya 78950X: Avaya Contact Center Select Implementation and Maintenance Exam

Avaya 78950X Exam Syllabus Topics:

Topic	Details
Topic 1	Explain the required IP Office configuration steps to integrate with ACCS Explain the operation and benefits of the ACCS solution
Topic 2	Create customized real-time display IP Office Configurations
Topic 3	Explain the steps required to troubleshoot the ACCS server by symptoms Explain the business continuity requirements in a Campus Redundancy Environment
Topic 4	Apply basic ACCS administration tasks and configure agent and supervisor privileges Explain the ACCS license assignments Generate and schedule reports
Topic 5	Apply the configuration steps for outbound features using Outbound Campaign Management Tool Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
Topic 6	Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state Apply the configuration steps for multimedia features within ACCS

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22446

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