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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Implementation | 16% | - Integration and deployment best practices - Feature assessment: out-of-the-box vs custom - Solution validation and optimization |
| Topic 2: Planning and Design | 60% | - Asset management and MACD flows - Design scalable product catalog and data model - Order capture, quoting and fulfillment design - Sprint planning and story prioritization - Migration strategy and data quality |
| Topic 3: Discovery | 24% | - Assess customer IT ecosystem and architecture - Define KPIs and business objectives - Analyze requirements and constraints |
Salesforce Communications Cloud Accredited Professional Sample Questions:
1. UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
A) Analyze and resolve any errors that were encountered and perform additional data load for any failed records
B) Raise support case to retrieve a data load report to summarize the data load.
C) Inform the business that data migration is completed and errors resolved in development
D) Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
2. The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
A) Design for one callout each request and cache the identifier in memory
B) Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
C) Use Data raptor technology to make the request and return the response to order management
D) Design integration procedure that makes both request and returns the result to order Management.
3. United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
A) To validate if decomposition works on migrated assets
B) To create inventory items to be used in subsequent MACD.
C) To validate the migrated assets data aligns with assets data model
D) To validate if MACD works on migrated Assets.
4. Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
A) Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
B) Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
C) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
D) Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
5. United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
A) Access the entire architecture to identify application that can be decommission.
B) Handle the complex business processes manually outside the IT landscape.
C) Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
D) Harmonize their business plan to reduce the complexity
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: B,C | Question # 3 Answer: B | Question # 4 Answer: A,C | Question # 5 Answer: A,D |



