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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure program management and outcomes - Configure grantmaking functionality |
| Topic 2: Solution Design | 32% | - Recommend use of industry common features - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions |
| Topic 3: Implementation Strategies | 18% | - Manage consulting engagement lifecycle - Define testing and deployment strategies - Apply governance and change management |
| Topic 4: Integration and Data Management | 15% | - Select data and integration tools - Manage duplicates and data quality - Plan data migration and governance |
| Topic 5: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Topic 6: Nonprofit Cloud Setup | 22% | - Set up program and case management - Configure stakeholder management - Enable features and manage permissions |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?
- A. Disable Data Validation Rules.
- B. Temporarily disable TDTM Trigger Handlers.
- C. Create an Apex Test Class.
- D. Deploy a Custom Apex Class with TDTM.
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The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data. What is an important consideration of Advanced Mapping?
- A. The target fields can only be text, currency, number, date or address fields.
- B. The target objects must directly relate to Accounts, Contacts, or Opportunities.
- C. The target objects must be NPSP objects.
- D. Checkbox fields are unavailable to map to as target fields.
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A nonprofit frequently receives donations through the mail. The consultant recommends using Nonprofit Success Pack (NPSP) Gift Entry. What are three advantages of using NPSP Gift Entry? (Choose 3)
- A. Can create different templates for different types of gifts
- B. Includes built-in mapping rules to help prevent duplicates
- C. Standardizes mailing addresses as they are entered
- D. Can process credit card payments
- E. Can prefill certain fields for batch entry
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A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation. What should the consultant do to meet the requirement?
- A. Override the default English labels in Translation Workbench.
- B. Create a support case to change the label.
- C. Reword the field label in Setup.
- D. Activate English (UK) in Language Settings.
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Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers
- A. Service Delivery
- B. Program
- C. Case
- D. Client Alert
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