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Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam
Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:
Module 1: Define
Introduction to SHRM
- Problem statement
- Pareto analysis
- Business opportunity
- Voice of the customer (VOC)
- SIPOC (supplier, input, process, output, customer)
- Scope
- CTx (quality, time, cost)
- Converting VOC to CTQs (critical to quality)
- Cost of poor quality (COPQ)
- History of SHRM
- Project charter
- Project teams
- SHRM metrics
- Stakeholder analysis
- DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
- Objective primary and secondary metrics
- Need for SHRM
- Examples of SHRM results
Module 2 : Measure
Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)
Push versus pull systems
Kanbans, work cells
Mean, median, mode
Crossed versus nested designs
Value stream, flow
Standard work
Accuracy versus precision
Sample versus population
Graphical tools
Process mapping
Dot plot
Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)
Binomial and Poisson capability analysis
Measurement system analysis
Sampling techniques: random, stratified random, systematic, rational subgrouping
Process capability
Variable gage R&R
Scatterplot
Central limit theorem
Attribute Gage R&R
Non-normal capability analysis
Lean concepts
Batch versus single-piece flow
Boxplot
Binomial, Poisson
Supply chain, just-in-time
Pareto chart
Exponential, Weibull, lognormal
Histogram
Seven forms of waste
Process stability
Power and sample size calculations
Types of data
Sampling bias
Range, interquartile range, variance, standard deviation
OEE (overall equipment effectiveness)
Time series plot
Normal distribution
5S (sort, straighten, shine, standardize, sustain) and visual management
Process distributions
Basic statistics and probability
Destructive testing
Confidence intervals
Percentiles
Fishbone diagram
Sampling and data collection
Module 3 : Analyze
- Chi-squared contingency table
- Multi-vari analysis
- One-proportion test
- Failure mode and effects analysis (FMEA)
- Design of experiments (DOE) strategies
- True, False
- Multiple regression
- DOE center points, blocking, covariates
- Mood's median test
- One-sample test for variation
- One-way analysis of variance (ANOVA)
- Binary logistic regression
- Paired t-test
- Normal
- Two-proportion test
- Hypothesis testing
- Inferential probability distributions
- One-sample t-test
- Two-sample Poisson rate
- Two-sample t-test
- Test for equal variance
- One-sample Poisson rate
- 2k full factorial DOE
- Binomial, Poisson
- Two-sample test for variation
- Correlation and regression
- Chi-square
- Anderson-Darling normality test
- One-sample sign
Module 4 : improve
- Self-inspection
- Time value mapping
- Process simplification
- Theory of constraints
- Spaghetti chart
- Load charts/line balancing
- Checklist
- Mistake proofing
- Training
- Value stream mapping
- Lean measures of time: lead time, takt time, completion time, cycle time
Module 5 : Control
- P-charts
- Xbar-S charts
- C-charts
- Xbar-R charts
- U-charts
- I-MR charts



