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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Pricing components configuration - Internal and external pricing determination |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Territory Management | <8% | - Territory hierarchy setup - Territory determination rules |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:
A) Create multiple Root Hierarchies
B) Upload Territory Hierarchy from Excel
C) Assign employee substitute to Territory Hierarchies
D) Define Sales Hierarchy Levels
2. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Account Hierarchy
B) Product Hierarchy
C) Organizational Structure
D) Territory Hierarchy
3. You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) URL mashup
B) Custom mashup
C) Data mashup
D) HTML mashup
4. You need to change the settings for the lead aging notification. What do you have to do?
Please choose the correct answer.
Response:
A) Use the Sales work center to trigger the time of the notification.
B) Use the Administrator work center to set up priorities for the notification.
C) Use the Application and User Management work center to assign users to the notification.
D) Use the business configuration work center to modify the number of days of the notification expiration.
5. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
Please choose the correct answer.
Response:
A) Business User
B) Business Role
C) Organization Unit
D) Employee
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
