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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - System Deployment
|
| Maintenance and Troubleshooting | - System Support
|
| Security and Administration | - Administrative Management
|
| Applications and Services | - Communication Services
|
| SME Communications Solution Architecture | - Platform Overview
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
- A. MAPI
- B. HTTP
- C. POP3
- D. IMAP
Correct Answer: D 🗳️
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
- A. SSH session to the IP Office address
- B. System Status Application
- C. Telnet session to the IP Office
- D. Web session to the IP Office address
- E. Call Status Application
Correct Answer: B,D 🗳️
If calls need to be directed to a VoiceMail Pro module named DayAA, what should the destination field of the incoming call route look like?
A . VM:DayAAB . DayAAC . #DayAAD . AA:DayAAA Which three steps must be completed to get Embedded Voicemail (EVM) Dial by Name to work correctly? (Choose three.)
- A. Embedded Voicemail code is set.
- B. Updated prompts are needed on the flash card.
- C. Add names to the system directory.
- D. Users need to record their names.
- E. Configure Dial By Name action off Auto Attendant.
Correct Answer: B,D,E 🗳️
A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?
- A. Forward Hunt Group Calls
- B. Incoming Call Route Fallback Destination
- C. Time Profile
- D. Time of Day Forwarding
Correct Answer: C 🗳️
A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)
- A. Set the central site as a centralized server.
- B. Set the central site as a distributed server.
- C. Set the remote sites as distributed servers.
- D. Set the remote sites as backup servers.
Correct Answer: A,C 🗳️
