
Latest Salesforce-Certified-Administrator Actual Free Exam Updated 237 Questions
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The Salesforce Certified Administrator Exam is ideal for professionals who want to advance their careers in Salesforce administration. This certification program is particularly beneficial for individuals who work in sales, marketing, customer service, and IT departments. By obtaining this certification, professionals can demonstrate their expertise and competency in administering Salesforce, which can lead to career advancement opportunities and higher salaries.
The Salesforce-Certified-Administrator certification exam is designed for individuals who want to validate their expertise in using Salesforce. This exam is administered by Salesforce, a world-renowned cloud-based software company that offers customer relationship management (CRM) solutions to businesses of all sizes. The Salesforce Certified Administrator certification is an entry-level certification that is highly respected in the industry and is a great way to showcase your skills and knowledge of Salesforce to potential employers.
NEW QUESTION # 124
The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?
- A. Email Alerts
- B. Email-to-Case
- C. Email Templates
- D. Email Notifications
Answer: B
NEW QUESTION # 125
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Different page layouts that control the picklist values for the opportunity types.
- B. Separate record types and Sales processes for the different types of opportunities.
- C. Public groups to limit record types and sales processes for opportunities.
- D. Validation rules that ensure that users are entering accurate sales stage information.
Answer: B
NEW QUESTION # 126
An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.
which two automation tools should the administrator use?
Choose 2 answers
- A. Outbound Message
- B. process builder
- C. Field Update
- D. workflow Rule
Answer: B,C
NEW QUESTION # 127
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
- A. Assignment Rules
- B. Workflow Rules
- C. Case Rules
- D. Escalation Rules
Answer: A
NEW QUESTION # 128
The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.
What should administrator use to fulfill the requirement?
- A. Two step Approval process
- B. Approval history related list
- C. Delegated approver
- D. Delegated Administrator
Answer: C
NEW QUESTION # 129
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.
How should an administrator accomplish the request?
- A. Create a campaign for agents to request event dates.
- B. Create a workflow role to update the Event Date Field.
- C. Create an approval process on the Campaign object.
- D. Create a sharing rule so that other agents can view events.
Answer: A
NEW QUESTION # 130
The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.
Which two solutions the administrator use to ensure users are able to do this?
Choose 2 Answers
- A. Disable shares Activities.
- B. Turn on Task Notifications service.
- C. Add create Recurring series of Tasks field on Page Layouts
- D. Enable creation of Recurring Tasks in Activity Settings
Answer: C,D
NEW QUESTION # 131
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Map the picklist field on the Lead to the Contact.
- B. Set the picklist field to be required on the Lead Object.
- C. Create a custom picklist field on Contact.
- D. Update the picklist value with a validation rule.
Answer: A,C
NEW QUESTION # 132
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?
Choose 2 answers
- A. Sharing rules
- B. Sharing set
- C. Profiles
- D. Role hierarchy
Answer: A,D
NEW QUESTION # 133
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
- A. Configure Opportunity Path.
- B. Enable guided selling.
- C. Use Validation Rules.
- D. Use Flow to mark fields required.
- E. Mark fields required on the page layout.
Answer: A,C,D
NEW QUESTION # 134
Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.
How should an administrator configure this requirement?
- A. Create a separate PriceBook for reseller partners.
- B. Add a Partner_Discount_c field to the Opportunity
- C. Build separate reseller partner products.
- D. Use a different Opportunity record type.
Answer: A
NEW QUESTION # 135
An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?
- A. Data Loader.
- B. Data Export Wizard.
- C. Data Export Wizard.
- D. Data Import Wizard.
Answer: A
NEW QUESTION # 136
AW Computing would like to improve its Case Lightning record page by including:
* A filtered component to display a message in bold font when a case is saved as acriticalrecord type.
* A quick way to update the account status from the case layout.
Which two components should an administrator use to satisfy these requests?
Choose 2 Answers
- A. Rich text
- B. Record details
- C. Related Record
- D. Related List
Answer: A,D
NEW QUESTION # 137
New Leads needs to be routed to the correct sales person based on the lead address.
How should the administrator configure this requirement?
- A. Configure a validation rule
- B. Create formula field.
- C. Assign with an escalation rule.
- D. Use lead assignment rules.
Answer: D
NEW QUESTION # 138
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
- A. Create a queue for each team and assign account ownership to the queue.
- B. Propose the users manually share all their accounts with their teammates.
- C. Enable and configure standard opportunity teams with splits.
- D. Enable account teams and show the users how to set up a default account team.
Answer: D
NEW QUESTION # 139
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
- A. Make sure the Marketing User Checkbox is checked on the user record page.
- B. Create a permission set to allow the user to edit Campaign Members.
- C. Provide the user access to both Leads and Contacts to edit all Members.
- D. Run a Campaign report and update any Member information via Data Loader.
Answer: A
NEW QUESTION # 140
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?
- A. Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
- B. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
- C. Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum
- D. Make the Account Revenue field required on the page layout.
Answer: B
NEW QUESTION # 141
Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.
What is the likely cause?
- A. Permission sets were removed when the user was deactivated.
- B. The records were manual shared with the user.
- C. The record type of the Opportunity records was changed.
- D. The stage of the Opportunity records was changed to closed lost.
Answer: B
NEW QUESTION # 142
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
- A. Hierarchical sharing
- B. Use Manual sharing
- C. Criteria based sharing
- D. Owner based sharing
Answer: D
NEW QUESTION # 143
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.
- A. Einstein Search Personalization
- B. Einstein Activity Capture
- C. Einstein Opportunity Scoring
- D. Einstein Lead Scoring
Answer: C
NEW QUESTION # 144
Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.
Which 3 items should the administrator configure to provide appropriate access to the report?
Choose 3 answers
- A. Report subscription
- B. Custom report type.
- C. Field level security
- D. Folder access
Answer: C,D
NEW QUESTION # 145
Which tool should an administrator use to identify and fix potential session vulnerabilities?
- A. Field History Tracking
- B. Organization-Wide Defaults
- C. Setup Audit Trail
- D. Security Health Check
Answer: D
NEW QUESTION # 146
An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?
- A. Use the $Record global variable.
- B. Use the {!Contact.Id} global variable.
- C. Use the {!Account.Id} record variable.
- D. Use the Get Records element to find the Id.
Answer: A
NEW QUESTION # 147
What should an administrator use as an identifier when importing and updating records from a separate financial system?
- A. Rich text field
- B. Auto-Number field?
- C. External ID
- D. Record ID
Answer: C
NEW QUESTION # 148
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