[Mar 25, 2022] MB-210 Sample with Accurate & Updated Questions
MB-210 Exam Info and Free Practice Test | Dumpexams
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NEW QUESTION 60
You use Dynamics 365 for Sales.
You need to add products to an opportunity.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 61
You send a quote to a client. The client calls and negotiates a better price.
You need to send a revised quote to the client.
What is required to modify the quote? To answer, select
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 62
You need to create visualizations for managers.
What should you configure? To answer, select the appropriate options In the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 63
You use Dynamics 365 Sales.
You need to add products to an invoice.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 64
You are a Dynamics 365 Sales administrator for an organization.
The organization is no longer going to sell a product in the product catalog.
You need to ensure that the product is no longer available for selection by sales staff.
What should you do?
- A. Retire the product
- B. Edit the name
- C. Delete the product
Answer: A
Explanation:
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/retire-product Manage Sales Entities Testlet 2 Background A company owns a group of theatres that stage live performances. Tickets to shows are sold by individual representatives by using a mobile app.
Each theatre has a manager. The managers rotate between theaters every six months.
The company plans to implement Dynamics 365 Sales.
Current environment
The company uses the following pricing structure for tickets:
Representatives create Microsoft Word documents to use as invoices. Pricing for tickets is often inconsistent.
Ticket sales are often lost because customers go to other shows.
Requirements
Business cards
* The business card of every group sales customer must be scanned and the image saved with the contact record.
* A customer's business card must be scanned even if the customer has been to the theatre before.
* Business cards must show up on all contact forms.
Salespeople
* Each salesperson needs to sell a certain amount of tickets per month.
* The number of tickets each salesperson sells must be totalled only at the end of the month, before the monthly meeting between the salesperson and their manager.
* Salespeople must not be able to check the quantity sold in the system daily.
Opportunities
* The name of the sales manager must be added to opportunity records when sales representatives close opportunities.
* Opportunities that are lost must include the reasons other show and not interested.
* Some of the opportunities who order a large quantity of tickets every week want quotes quickly on various quantities. They want it broken down as follows:
- Price breakout by ticket
- Quantity discount amount
- Original ticket price
Orders
* Customers who buy a large quantity of tickets to a show must always get a quote first.
* Orders must always be created from the Quote record when it is a large purchase.
* Customers who buy a smaller quantity of tickets that do not have quotes must have an invoice sent to them.
Data Analysis
* Analyze email messages that pertain to ticket sales of the shows.
* Analyze relationships to help with potential sales of friends and coworkers for potential ticket buyers.
* Analyze accounts and assess the account representative's relationship with the customer to gauge the level of communication.
Visuals
A Tickets dashboard for all cashiers must be created that contains the following bar charts:
* all the tickets sold for each show
* all the tickets available for each show
* accounts that have purchased groups of 10 or more tickets
* purchased tickets by age groups
Shows
* Representatives must track which shows customers go to when they do not purchase the tickets to their shows. This information must be entered in the records.
* Every time a potential large sale is lost, the representative needs to ask the customer which show ticket was purchased instead of their show.
* Shows at other theatres must be updated on a monthly basis.
* Quantity discounts and bulk purchase for different shows must be consistent Issues
* The Tickets dashboard has eight sections. The dashboard includes a line chart that displays data about age groups. The dashboard also has a chart that group ticket sales. The chart shows 10 or more tickets sold but is missing accounts that purchased more than 20 tickets.
* Cashiers report that they cannot see two specific area of the Tickets dashboard. Salespeople report that they can see all areas of the dashboard.
* Representative1 is unable to scan business cards.
* Some users do not see the business cards when using their desktop machines, but they see them from their tablets and mobile phones.
* There are no business card images in the system.
* Duplicate contacts are being created with business card scans.
NEW QUESTION 65
You are a salesperson using Dynamics 365 Sales.
You need to add a product line item in an opportunity.
What should you do first in the opportunity?
- A. Add a product name.
- B. Specify revenue.
- C. Configure units.
- D. Add a price list.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-professional/add-products-opportunity-sp
NEW QUESTION 66
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 Sales system administrator.
The sales team wants to use automated conversation starters.
You need to ensure that the controls are available to developers.
Solution: Create a subscription to Microsoft Relationship Sales, enable JavaScript, and disable pop-up blockers.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
NEW QUESTION 67
You send a quote to a client. The client calls and negotiates a better price.
You need to send an updated quote to the client.
What is required to modify the quote? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Explanation
NEW QUESTION 68
You are creating orders from quotes in Dynamics 365.
In some circumstances, customers no longer require an order. In other circumstances, your company delivers the order.
You need to ensure that closed orders use existing functionality to reflect the circumstances.
Which two methods of closing an order are available out of the box? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Activate
- B. Accept
- C. Fulfill
- D. Cancel
Answer: C,D
Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit-order- sales
NEW QUESTION 69
You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails from potential customers:
* Emails that contain the words support or help must create a new high-priority case.
* Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more important than support or help.
* Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.
* If none of the targeted words are present in an email, a cold lead must be created.
You need to configure the order in which rule items are processed.
In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION 70
A company uses Dynamics 365 for Sales.
You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays.
How should you configure the schedule? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
:
NEW QUESTION 71
A company uses Dynamics 365 Sales. The company does not use any customizations.
The system must create activity records for every interaction a salesperson has with customers and contacts.
You need to configure the system by using minimal customizations.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/activity-kanban-view
NEW QUESTION 72
You are a Dynamics 365 for Sales administrator. You have an interactive experience leads dashboard.
You need to create a filtered view of the dashboard.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 73
A company is using Dynamics 365 Sales.
Several invoices have an incorrect shipping date.
You need to change the shipping date on all the invoices.
What should you do?
- A. Select individual invoices and edit. Repeat for all incorrect invoices.
- B. Select all invoices simultaneously and select Confirm Invoice to change them.
- C. Select individual invoices, select Cancel Invoice for each incorrect order, and then recreate the invoices with the correct date.
- D. Select an order, edit, and then create an invoice for each incorrect order that corresponds to the invoice.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-invoice-sales
NEW QUESTION 74
You implement the Dynamics 365 App for Outlook.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 75
You need to ensure that new managers receive the information they need.
What should you do? To answer, drag the appropriate actions to the correct information. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 76
You are the project manager for a Microsoft Dynamics 365 implementation and are tra.n.ng the company sales staff.
All staff members use laptops with the Microsoft Office Suite fully installed.
How can sates staff access and use Dynamics 365 when they are traveling outside of the office?
Each correct answer presents a complete solution.
- A. They can gain online access by using the Azure portal.
- B. They can use Microsoft Outlook.
- C. They can use any web browser.
- D. They can use Skype for Business.
Answer: B,C
NEW QUESTION 77
A company plans to close early on the last day of the month for an employee celebration.
You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day.
Which feature should you use?
- A. Fiscal calendar
- B. Time off request
- C. Business closure
- D. Events
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-when-businessclosed-csh
NEW QUESTION 78
A company uses Dynamics 365 Sales to manage sales orders.
You need to create an order for a new customer.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-order-sales#create-an-order
NEW QUESTION 79
You create an invoice with products and services for a customer.
You need to add pricing for a product that is not available in the product catalog.
What should you do?
- A. Add the product to the order and use Get Products
- B. Add the product to the quote and use Get Products
- C. Add an existing product and change the name and price
- D. Add a write-in product
Answer: D
Explanation:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/add-product-quote- order-invoice
NEW QUESTION 80
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to It. As a result these questions will not appear Inthe review screen.
You are configuring Dynamics 365 Sales for a US-based company as follows:
* Utah to California is the West territory,
* Illinois to Colorado is the Central territory.
* Maine to Indiana is the East territory.
The company wants theterritories set up as follows:
* Salespersons 1 and 2 sell in the West territory.
* Salespersons 5 and 6 sell in the Central territory.
* Salespersons 3 and 4 sell in the East territory.
* Postal code for each state used as the location.
You need to set up the territories-Solution:
* Create the West territory, add the manager, and save.
* Add members for each territory.
* Repeat for the Central and East territories.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION 81
You are updating a price list item in Dynamics 365 Sales.
You need to manually enter. The price of a product for a price list item.
Which pricing method should you use?
- A. Percent Markup - Current Cost
- B. Currency Amount___________
- C. Percent of List
- D. Percent Margin - Standard Cost
Answer: B
NEW QUESTION 82
You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.
User1 asks a user named User2 to assist with the opportunity while she is on vacation.
You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.
What should you do?
- A. Grant User2 the stakeholder role
- B. Instruct User2 to follow the record
- C. Share the record with User2
- D. Grant User2 the security role
Answer: C
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-recordbased-security-control-access-records#sharing-records
NEW QUESTION 83
You are a Dynamics 365 Sales system customizer.
Salespeople report that they cannot search for open and closed opportunities using the search tool in the Quick Find View.
You need to configure the search tool to show the open and closed opportunities in the Customize the System area.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Expand the Opportunity entity
2 - Open the Quick Find View
3 - Delete the fileter criteria Status Equals Open
NEW QUESTION 84
A company uses Dynamics 365 for Sales.
You need to change the description field on the quote.
Which state allows you to make the change?
- A. Closed
- B. Active
- C. Draft
- D. Won
Answer: C
Explanation:
Section: Manage Sales Entities
Explanation/Reference:
NEW QUESTION 85
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Gaining Expertise on Test Topics
The Microsoft MB-210 exam is extensive in nature and any aspirant has to gain solid expertise in the exam topics to weave success. Therefore, it is crucial that one has to follow a verified and established learning path. The vendor, for instance, offers a wide range of free and paid training options, which are trying to impart the best-of-breed understanding of test topics and prepare the Microsoft MB-210 aspirant for the exam day. As far as the free training courses are concerned, you’ll come across such sessions as Working with Dynamics 365 Sales, Create and Use Analytics Reports Using Power BI, and Implement Goal Management in Dynamics 365 Sales and Customer Service. All of these are beginner & intermediate-tier classes that focus on Dynamics 365 technology and prepare you for the tasks that a functional consultant and business user perform. Simply put, if you are targeting both free and reliable training, enjoy these 15-module sessions offered by the vendor. On the other hand, for a detailed understanding of the subject matter, one can always take the help of instructor-led training offered by Microsoft. Course MB-210T01: Microsoft Dynamics 365 Sales is the name of the option available in this category. It is a one-day long course that tries to explain the tested areas in detail. Some of the key skills gained during this class are:
- Managing the records of customers;
- Completing a sales cycle;
- Identifying common sales scenarios;
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