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MS-720 exam torrent Microsoft study guide
The MS-720 exam covers a wide range of topics, including configuring call routing and dial plans, implementing emergency services, managing call quality and reliability, and integrating Microsoft Teams with existing telephony solutions. Successful candidates will demonstrate their ability to plan, deploy, and manage Microsoft Teams Voice solutions that meet the needs of their organization's voice communication requirements. Earning this certification can help IT professionals advance their careers and demonstrate their expertise in Microsoft Teams Voice solutions.
NEW QUESTION # 61
You have a Microsoft Lync Server 2013 deployment.
Some users use Enterprise Voice.
You plan to migrate to Microsoft Teams.
You need to design a migration solution. The solution must minimize the impact on end users during the migration.
What should you include in the solution?
- A. Migrate all users directly from Lync Server 2013 to Teams.
- B. Migrate all other users directly from Lync Server 2013 to Teams.
- C. Migrate the Enterprise Voice users from Lync Server 2013 to Microsoft Skype for Business Server
2019. and then migrate the Enterprise Voice users to Teams. - D. Perform an in-place upgrade from Lync Server 2013 to Microsoft Skype for Business Server 2015, and then migrate all users to Teams.
Answer: D
NEW QUESTION # 62
You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
- A. PSTN usages
- B. tenant dial plans
- C. highly available Session Border Controllers (SBCs)
- D. calling policies
- E. voice routing policies
Answer: A,C,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 63
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?
- A. The user has the incorrect Teams app setup policy applied.
- B. The user has the incorrect voice routing policy applied.
- C. Enterprise Voice is disabled for the user.
- D. The user is missing a validated emergency address.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies
NEW QUESTION # 64
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. auto attendants
- B. call queues
- C. voice routing policies
- D. caller ID policies
- E. calling policies
Answer: A,B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
NEW QUESTION # 65
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. Microsoft 365 Phone System licenses are not assigned to the users.
- B. The firewall blocks outbound traffic on port 443 to Microsoft Teams.
- C. TLS 1.2 is enabled on the SBC.
- D. The firewall blocks traffic to the signaling port on the SBC.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi
NEW QUESTION # 66
You have a Microsoft Teams Phone deployment.
When you attempt to deploy a Session Border Controller (SBC) named sfac1xontoso.com. you receive the following error message: "We cant use the "SBCl-Contoso.com" domain as it hasn't been set up in the organization. Try agaax. If you continue to have problems, contact Microsoft customer support." You need to add the SBC to the tenant.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft TEams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
2 - From the Microsoft 365 admin center, add a licensed user that has a UPN to the contoso.com domain
3 - From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.
NEW QUESTION # 67
Your company is migrating from a legacy PBX system to Microsoft Teams.
The phone number range is +1-423-555-1xxx. The PBX system uses four-digit dialing internally. Extensions are the last four digits of the number.
You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort. How should you configure the normalization rule? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 68
You have a Microsoft Teams Phone deployment
You are implementing dynamic emergency calling.
You need to define a network topology for the implementation.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection a worth one point
Answer:
Explanation:
NEW QUESTION # 69
Your company assigns an Office 365 E3 license to each user. All users are in France.
You plan to deploy Direct Routing.
Which additional license should you assign to the users?
- A. Microsoft 36S Domestic and International Calling Plan
- B. Microsoft Teams Phone Standard
- C. Microsoft 365 Audio Conferencing
- D. Microsoft Teams Phone Standard - Virtual User
- E. Microsoft 36S Domestic Calling Plan
Answer: B
NEW QUESTION # 70
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1. You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 71
You are enabling users for Direct Routing.
You already assigned licenses to the users.
You need to complete the user setup.
Which two cmdlets should you run? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Grant-CsOnlineVoiceRoutinePolicy
- B. Grant-CsVoicePolicy
- C. Set-CsOnlineVoiceUser
- D. Set-CsUser
- E. Set-CsUSerPstnSettings
Answer: A,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-enable-users
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 72
You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Get a Dedicated conference bridge (Toll Free) number.
- B. Get an auto attendant toll-free number.
- C. Assign a phone number to the bridge.
- D. From the meeting policy, set Allow dial -in users to bypass the lobby to On.
- E. Purchase a Microsoft 365 Domestic and International Calling Plan license.
- F. Purchase Communications Credits.
- G. Assign a phone number to a resource account.
Answer: A,C,F
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams
NEW QUESTION # 73
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 74
You have two users named User1 and User2.
You need to configure User2 as a call delegate for Uset1. The solution must meet the following requirements:
* Minimize disruptions to User1.
* Prevent User2 from placing cans on behalf of User1.
* Prevent User2 from modifying the settings of User1.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - From the Microsoft TEams admin center, select Voice...
2 - For User2, set Permission to Receive calls...
3 - Instruct User1 to sign in to Microsoft Teams client..
NEW QUESTION # 75
You need to migrate a Vancouver facility user named jsmith from Skype for Business Server to Teams.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Table Description automatically generated with medium confidence
Reference:
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/move-users-from-on-premises-to-teams
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 76
You have a Microsoft Teams Phone deployment.
You need to ensure that a user named [email protected] can call international phone numbers by using Direct Routing.
Which type of policy should you use?
- A. a caller ID policy
- B. a voice routing policy
- C. a teams policy
- D. a calling policy
Answer: B
NEW QUESTION # 77
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. The certificate does not match the FQDN on the SBC.
- B. Microsoft 365 Phone System licenses are not assigned to the users.
- C. Only TLS 1.0 is enabled on the SBC.
- D. The firewall blocks inbound traffic on port 443 to the SBC.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certifi
NEW QUESTION # 78
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 79
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps
NEW QUESTION # 80
You have a Microsoft Teams Phone deployment
You are implementing dynamic emergency calling.
You need to define a network topology for the implementation.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection a worth one point
Answer:
Explanation:
NEW QUESTION # 81
Your company uses a third-party ticketing system.
You need to send an alert to the ticketing system when an IP phone goes offline.
What should you do?
- A. Add a channel alert.
- B. Add a webhook.
- C. Add a configuration profile for the IP phones.
- D. Create a live events policy.
Answer: B
Explanation:
Topic 1, Contoso Case Study 2
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
NEW QUESTION # 82
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.
- A. From the Microsoft 36S admin center, create a support ticket to request five phone numbers.
- B. From the Microsoft 365 admin center, modify the office phone numbers of the users.
- C. From the Microsoft Teams admin center, modify the dial-out settings of the users.
- D. From the Microsoft Teams admin center, assign a voice routing policy to the users.
- E. From the Microsoft Teams admin center, order five user numbers.
- F. From the Microsoft Teams admin center, assign the phone numbers to the users.
- G. From the Microsoft Teams admin center, assign a calling policy to the users.
Answer: A,B,F
NEW QUESTION # 83
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses Microsoft Teams Calling Plans.
The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.
You migrate the users to Teams.
You need to ensure that the users have phone numbers.
Solution: From the Microsoft Teams admin center, you create a new port order.
Does this meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams
NEW QUESTION # 84
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
* Pattern: ^8?(\d{7})$
* Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Text, table Description automatically generated
NEW QUESTION # 85
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls. Solution: You run New-CsTeams-MeetingPolicy and set the -MediaBitRateKb parameter set to 1.
Does this meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 86
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