Pass ServiceNow Certified Implementation Specialist-Human Resources Exam in First Attempt Guaranteed Updated Dump from Dumpexams!
Pass CIS-HR Exam with 45 Questions - Verified By Dumpexams
ServiceNow is a cloud-based software company that provides digital workflows for businesses to enhance their overall operations. ServiceNow offers a range of certifications to help professionals become proficient in various areas, including information technology, customer service management, and human resources. The Certified Implementation Specialist-Human Resources (CIS-HR) exam is one such certification, designed specifically for individuals interested in managing HR workflows and processes on the ServiceNow platform.
NEW QUESTION # 27
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?
- A. HR Service, Topic Category, COE.
- B. HR Service, Topic Category, Activity Category, Activities, COE.
- C. HR Service, Topic Detail, Topic Category, COE.
- D. HR Service, Topic Detail, COE.
Answer: C
NEW QUESTION # 28
Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?
- A. HR Administration > Setup
- B. HR Profiles > Properties
- C. HR Administration > Properties
- D. HR Profile > Setup
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileEditableFieldConfig.html
NEW QUESTION # 29
What are the major HR Service Catalog components? (Choose four.)
- A. Record Producer
- B. Matching Rule
- C. HR Catalog Item
- D. HR Template
- E. HR Service
- F. Assignment Group
- G. HR Profile
Answer: A,C,D,E
NEW QUESTION # 30
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?
- A. From the User dropdown in the banner, elevate your role to security_admin
- B. Add the Delegated Developer role to your User record
- C. Nothing would need to be done
- D. Manually add the security_admin role to your User record
Answer: B
NEW QUESTION # 31
What types of HR Document templates may be created in ServiceNow? (Choose two.)
- A. Document Templates
- B. Text document templates
- C. Word document templates
- D. PDF document templates
Answer: A,D
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/ concept/c_HRDocumentTemplates.html#DocumentTypes
NEW QUESTION # 32
What kinds of records can be created using HR Service Activities? (Choose two.)
- A. Approvals
- B. Workflows
- C. Tasks
- D. HR Templates
Answer: A,C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/configure-hr-service.html
NEW QUESTION # 33
What are the benefits of the HR application being scoped? (Choose three.)
- A. HR department has more autonomy to manage all aspects of HRSD.
- B. HR department has full control of the global application.
- C. Provides an additional layer of control over HR data.
- D. Allows HR Admins to configure the HR application.
- E. Allows the System Administrator complete control.
Answer: B,D,E
NEW QUESTION # 34
What is the primary purpose of HR Topic Categories?
- A. They group common HR Services.
- B. They group common HR templates.
- C. They group common HR employees.
- D. They group common HR Catalog Items.
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/jakarta-hr-service-delivery/page/product/human-resources/ reference/r_HRCaseCategories.html
NEW QUESTION # 35
When does the platform assign a Client Role to a user?
- A. When an HR Profile is created or modified for the employee
- B. Client Roles are automatically added with Group membership
- C. Client Roles must be manually added to each employee record
- D. When a User record is created for the employee
Answer: A
NEW QUESTION # 36
In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)
- A. Properties
- B. Forms
- C. Gauges
- D. Overviews
- E. Dashboards
- F. Lists
Answer: A,B,F
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ reference/r_HRConfigViewPage.html
NEW QUESTION # 37
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?
- A. Client roles automatically limit what is visible to employees
- B. All employees will see the same information
- C. Using User Criteria
- D. Using HR Criteria
Answer: C
NEW QUESTION # 38
The customer you are implementing has purchased HR Service Delivery Enterprise which includes Enterprise Onboarding and Transitions.
Which plugin must be activated to utilize Enterprise Onboarding and Transitions?
- A. Human Resources Scoped App: Core [com.sn_hr_core]
- B. Employee Service Center [com.sn_hr_service_portal]
- C. Employee Document Management [com.sn_employee_document_management]
- D. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
Answer: D
NEW QUESTION # 39
With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?
- A. Article Versions related list
- B. Affected Products related list
- C. Knowledge feedback related list
- D. Translated Versions related list
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/concept/c_I18NKMInternational.html
NEW QUESTION # 40
How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?
- A. Client roles automatically limit what is visible to employees
- B. All employees will see the same information
- C. Using User Criteria
- D. Using HR Criteria
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/ task/CreateModHRContType.html
NEW QUESTION # 41
When does the HR Template populate information on the HR Case form?
- A. When the HR service is selected on the HR Case Creation form.
- B. When the Assignment group is selected.
- C. When the HR Case Type is selected.
- D. When the Opened for person is selected
Answer: B
NEW QUESTION # 42
Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?
- A. HR Administration > Setup
- B. HR Profiles > Properties
- C. HR Administration > Properties
- D. HR Profile > Setup
Answer: B
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileEditableFieldConfig.html
NEW QUESTION # 43
Which of the following are examples of HR application scopes? (Choose four.)
- A. Human Resources: Integrations
- B. Human Resources: Service Portal
- C. Human Resources: Global
- D. Human Resources: Lifecycle Events
- E. Human Resources: Core
- F. Human Resources: Knowledge
- G. Human Resources: COE
Answer: A,C,E,F
NEW QUESTION # 44
On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?
- A. The HR Criteria on the Response Template record
- B. The User Criteria on the HR Service
- C. The table and conditions on the Response Template record
- D. The HR Criteria on the HR Service
Answer: C
NEW QUESTION # 45
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?
- A. Form [sys_ui_form]
- B. HR Case [sn_hr_core_case]
- C. Metric Result [asmt_metric_result]
- D. Question Answer [question_answer]
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/employee-form-configuration.html
NEW QUESTION # 46
An HR Admin without the System Admin role can do what? (Choose three.)
- A. Add users to groups
- B. Modify the HR Administration > Properties
- C. Create HR Criteria
- D. Reset user passwords
- E. Configure business rules
- F. Grant roles to users or groups
Answer: A,D,F
NEW QUESTION # 47
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
- A. the activity must be manually closed by the HR professional
- B. the activity will be skipped
- C. the Lifecycle Event will be canceled
- D. the activity must be manually closed by the Subject person
Answer: D
NEW QUESTION # 48
What method needs to be invoked from MatchingRuleProcessor class?
- A. processAndGelList
- B. processAndGetArray
- C. processAndGetUsers
- D. processAndGetCandidates
Answer: D
NEW QUESTION # 49
What role is required, at a minimum, to view confidential HR Profile data?
- A. LE Admin [sn_hr_le.admin]
- B. HR Basic [sn_hr_core.basic]
- C. HR Admin [sn_hr_core.admin]
- D. HR Manager [sn_hr_core.manager]
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileSecurity.html
NEW QUESTION # 50
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