Slack Slack-Certified-Admin Dumps - 100% Cover Real Exam Questions (Updated 62 Questions)
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NEW QUESTION 24
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
- B. Any time. Workspaces created prior to domain claiming will be shut down automatically.
- C. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- D. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
Answer: C
NEW QUESTION 25
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
- A. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
- B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
- C. Change the email, and reset the password. Changing the email will end John's Slack session.
- D. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.
Answer: A
NEW QUESTION 26
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep
#bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
- A. Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.
- B. Remove all members from #bread-buds, and invite them to #carbohydrate-chats.
- C. Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.
- D. Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.
Answer: A
NEW QUESTION 27
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
- C. Change the invitations permission to require Workspace Admins/Owners approval.
- D. Change the channel management permission for managing posting permissions in all channels to Everyone.
Answer: A
NEW QUESTION 28
A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.
What should the team do to prepare for this milestone most effectively?
- A. Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.
- B. Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.
- C. Meet with key business units to identify and measure opportunities to improve productivity using Slack.
- D. Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.
Answer: A
NEW QUESTION 29
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food
& beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
- A. Single-channel Guest with deactivation time in six months
- B. Member with no deactivation time
- C. Multi-channel Guest with deactivation time in six months
- D. Member with deactivation time in six months
Answer: A
NEW QUESTION 30
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- B. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
- C. Email a "How to use Slack guide" to new hires before they start.
- D. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
Answer: B
NEW QUESTION 31
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?
- A. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
- B. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
- C. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
- D. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
Answer: C
NEW QUESTION 32
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
- A. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
- B. Turn on Corporate exports to retrieve private data and store it elsewhere.
- C. Enable DLP and quarantine all messages and files that need to be archived.
- D. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
Answer: C
NEW QUESTION 33
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?
- A. Show employees how they can request new apps to be installed in Slack.
- B. Train everyone on how to create Slack integrations.
- C. Connect tools they are already using, like Google Calendar or Box, to Slack.
- D. Allow employees to install social apps, like Giphy, that will help attract new Slack members.
Answer: A
NEW QUESTION 34
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
- A. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
- B. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
- C. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
- D. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
Answer: C
NEW QUESTION 35
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
- C. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- D. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
Answer: C,D
NEW QUESTION 36
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
- A. Continue using the group DM, and invite the new members to it.
- B. Convert the group DM to a private channel, and then invite the new members.
- C. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
- D. Start a new group DM with only the new members of the team.
Answer: A
NEW QUESTION 37
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)
- A. Who can create and archive channels
- B. Who can invite new members
- C. Whether to enable admin-approved apps
- D. Who is allowed to add custom emoji
Answer: A,B
NEW QUESTION 38
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Restrict new channel creation to admins only.
- B. Encourage members to add a channel purpose and topic.
- C. Standardize and communicate channel naming conventions.
- D. Change her workspace settings to allow all members to archive channels.
Answer: A
NEW QUESTION 39
The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
What should Fire Extinguishers Ltd do to centralize their alerting identification and response?
- A. Send an announcement to the company reminding them to be more responsive when receiving alerts.
- B. Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a
#alerts- all channel for the relevant teams to monitor. - C. Set up Slackbot custom responses to trigger when the word "alert" or "failure" is used in Slack.
- D. Build custom apps for all the popular tools that send the alerts to one channel.
Answer: D
NEW QUESTION 40
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking question:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
- A. Encourage employees to direct message the HR team with question:s and confidential information.
- B. Archive the channel and create a new channel to eliminate the noise.
- C. Limit the posting permissions to Org Admins, plus specific people.
- D. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
Answer: C,D
NEW QUESTION 41
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?
- A. Set @here and @channel to be used only in private channels, where membership is more limited.
- B. Restrict @here and @channel usage to Owners and Admins only.
- C. DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.
- D. Restrict public channel posting to just Owners and Admins.
Answer: D
NEW QUESTION 42
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
- A. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
- B. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
- C. Work closely with the executive team, and have them mandate public channel usage.
- D. Encourage executives to model this behavior and communicate in public channels themselves.
Answer: C
NEW QUESTION 43
How many integrations can be installed on a workspace on the Standard plan?
- A. 5 integrations
- B. 10 integrations
- C. 25 integrations
- D. Unlimited
Answer: D
NEW QUESTION 44
Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?
- A. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
- B. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
- C. Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides
- D. Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
Answer: C
NEW QUESTION 45
Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.
Which settings and permissions should Teara change to promote increased communication outside of direct messages?
- A. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only
- B. Changing the workspace's message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels
- C. Changing the workspace's public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels
- D. Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created
Answer: B
NEW QUESTION 46
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
- B. Approve and install apps to integrate their support tools with Slack.
- C. Streamline an incident management workflow.
- D. Allow everyone on the Customer Support team to approve and install the apps they need.
Answer: A,C
NEW QUESTION 47
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