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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user would like to restore data to their device using BlackBerry Link. How can this task be accomplished?

A) Click on settings, click on the device, click restore.
B) Click on the device via the arrow, click restore.
C) Connect the device, click on the device via the arrow, click restore.
D) Connect the device, click on settings, click on the device, click restore now.

2. A user is experiencing difficulty activating a second device using BlackBerry@ Web Desktop Manager. What should be checked in BlackBerry Administration Console to ensure a second device can be activated?

A) Email profile
B) License limit
C) BlackBerry Controller
D) Enterprise Proxy

3. What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?

A) Application Permissions
B) Parental Controls
C) Security Wipe Menu item
D) Diagnostics in the Security and Privacy Menu item

4. How is a VPN connection configured in BlackBerry 10 (BB10)?

A) Settings -> Advanced Options -> Network Connections -> VPN
B) Options -> Network Connections -> VPN
C) Settings -> Network Connections -> VPN
D) Options -> Advanced Options -> Network Connections -> VPN

5. What profile types can be created and managed from the BlackBerry Device Service (BDS) to be pushed to BlackBerry Tablets and Smartphones?

A) User, Network, Security
B) Network, Software, Security
C) BlackBerry Balance, BlackBerry ID, BlackBerry Protect
D) Email. SCEP, Wi-Fi. VPN, Pro>^

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