Guidewire ClaimCenter-Business-Analysts Exam Syllabus Topics:
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Reference: https://www.fiesttech.com/course/guidewire-claim-center-business-analyst
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Guidewire ClaimCenter Business Analyst - Mammoth Proctored Sample Questions:
Succeed Insurance has a requirement to add a new high-risk indicator to the Claim Status screen for property claims that have a lien on the property. A new icon will be added to the configuration to provide a visual indicator making it easier for Adjusters and other ClaimCenter users to determine that a claim has a lien.
Which two common areas of the user interface (UI) can display the new lien icon? (Choose two.)
- A. Info Bar
- B. Tab Bar
- C. Screen Area
- D. Sidebar
- E. Workspace
Correct Answer: A,C 🗳️
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Succeed Insurance has plans to expand operations in Greeley, Colorado. Due to a history of hailstorm related damage in the area, the company plans to offer reimbursement for hail damage as an option.
Which two actions should the Business Analyst (BA) take to determine the requirements for the project?
(Choose two.)
- A. Lead an elaboration workshop with the customer and follow up to identify next steps.
- B. Identify changes to the line of business typelists and determine the correct data mapping.
- C. Recommend existing base product features and functionality to expedite the implementation.
- D. Author user stories following the elaboration workshops and identify acceptance criteria.
Correct Answer: A,C 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
A commercial auto claims group at Succeed Insurance has a large number of overdue activities related to service requests. Reviewing the distribution of these activities across the team, the supervisor sees that one Adjuster on the team owns only one of these activities, while the other Adjusters own five or six.
To expedite completion of these activities, the Supervisor decides that the Adjuster with one service request activity will handle all of the overdue service activities for the team.
Which screen can the Supervisor use to most efficiently reassign these service request activities?
- A. Search Activities
- B. Queued Activities
- C. Desktop Activities
- D. Team tab Activities
Correct Answer: D 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
Which set of three objects is required to create a liability exposure?
- A. Claimant, Coverage (type and subtype), Reserve Line
- B. Coverage (type and subtype), Incident, Reserve Line
- C. Claimant, Incident, Reserve Line
- D. Claimant, Coverage (type and subtype), Incident
Correct Answer: D 🗳️
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An auto accident in Chicago, Illinois has been reported to Succeed Insurance. The customer service representative uses the ClaimCenter standard Claim Wizard to set up the new claim. The policy is verified in effect and based on the reported exposures the total loss points calculated is 38. There is also a note to have an expert inspection via approved vendor.
What is the most likely claim setup with regards to this reported auto accident?
- A. The new claim will be segmented as low complexity auto claim, assigned to Midwest Low Complexity Auto Adjusters Group, with activity for vehicle inspection.
- B. The new claim will be segmented as high complexity auto claim, assigned to a Supervisor for further determination on next steps due to complexity.
- C. The new claim will be segmented as mid-complexity auto claim, assigned to Midwest Low Complexity Auto Adjusters Group, with activity for vehicle inspection.
- D. The new claim will be segmented as high complexity auto claim, assigned to Midwest Complex Auto Adjusters Group, with activity for vehicle inspection.
Correct Answer: D 🗳️
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