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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. The sales process would be difficult, almost impossible, if what were missing?

A) product leaflets and white papers
B) success stories from related businesses
C) preparation
D) illustrations and pictures

2. Why does HP continue to lead the imaging and printing industry? (Select two.)

A) product reliability
B) less expensive products/services
C) broadest product portfolio
D) marketing expertise
E) more printing formats

3. What is most important to remember about both transactional and consultative sales?

A) You should focus only on your margin.
B) You should focus on your customer's business problems.
C) You should minimize time spent with customers.
D) You should focus primarily on volume of sales.

4. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?

A) higher fuser temperatures
B) HP ColorSphere toner
C) smoothest gray ramp
D) HP Scalable Print technology

5. Which ongoing challenges does a business manager face?

A) financial management, production planning, quality of goods, and stock control
B) cash flow, competitor activity, customers, and market share development
C) sales growth, customer handling, administration and know-how, and expertise
D) expense control, investment planning, sales, and administration

Solutions: