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IBM 000-008 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Modeling and Service Definition | 20% | - Creation and modification of service models - Status calculation and propagation - Service modeling concepts |
| Topic 2: Event Management and Integration | 15% | - Event processing and filtering - Integration with Netcool/OMNIbus - Alert and notification configuration |
| Topic 3: Installation and Configuration | 25% | - System prerequisites - Product installation procedures - Database and middleware setup - Initial configuration and integration |
| Topic 4: Administration, Maintenance and Troubleshooting | 20% | - Problem determination and resolution - System administration and security - Performance tuning and optimization - Backup and recovery procedures |
| Topic 5: Planning and Architecture | 20% | - Deployment planning and requirements - TBSM architecture and components - Integration with Tivoli ecosystem |
