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Microsoft NAV 2009 Service Management - MB7-848 real prep

MB7-848
  • Exam Code: MB7-848
  • Exam Name: NAV 2009 Service Management
  • Updated: Sep 09, 2026
  • Q & A: 50 Questions and Answers
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  • PDF Price: $49.98
  • Microsoft MB7-848 Value Pack

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  • Value Pack Total: $69.98

About Microsoft MB7-848: NAV 2009 Service Management

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Microsoft MB7-848 Exam Syllabus Topics:

SectionObjectives
Topic 1: Service Orders and Quotes- Service quotes
  • 1. Convert service quotes to service orders
  • 2. Manage service order lifecycle
Topic 2: Resource and Skill Management- Resource planning
  • 1. Assign skill codes to resources
  • 2. Assign skill codes to service items
Topic 3: Service Contracts and Pricing- Contracts and warranties
  • 1. Warranty discounts
  • 2. Service contract discounts
  • 3. Service pricing and costing
Topic 4: Service Item Management- Service items
  • 1. Create service items from sales processes
  • 2. Create and maintain service item records
  • 3. Manage service item locations and storage
Topic 5: Repair and Service Processing- Repair workflow
  • 1. Service order status handling
  • 2. Repair status management
  • 3. Spare parts and partial service processing

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