About Oracle 1z0-1038-22: Oracle Service Center 2022 Implementation Professional

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Oracle 1z0-1038-22 Exam Syllabus Topics:

Topic	Details
Topic 1	Set Up Navigation, Permissions and User Accounts Describe standard text and variables
Topic 2	Perform export import with Element Manager Describe Service Level Agreements
Topic 3	Create Enhanced Business Rules B2C Service User Interface and Processes
Topic 4	Configure Service Level Agreements Explain configuration settings
Topic 5	Processes between Customers and Agents Describe Core Business Objects
Topic 6	Service Console Core Features and Access Generate outreach and feedback
Topic 7	B2C Service Service Console Extensions B2C Service Products and Services
Topic 8	Implement user Interface modifications and automation (workspaces) Explain B2C Service products and services
Topic 9	Create workspaces for the Browser User Interface Perform an initial setup and set up the Service Console