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Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program - 70-123 real prep

70-123
  • Exam Code: 70-123
  • Exam Name: Planning, Implementing and Maintaining a Software Asset Management (SAM) Program
  • Updated: Sep 08, 2026
  • Q & A: 75 Questions and Answers
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Microsoft 70-123 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintaining and Optimizing a SAM Program20-25%- Continuous Improvement
  • 1. Process Refinement
  • 2. Technology Updates
  • 3. Best Practice Adoption
- Audit and Reconciliation
  • 1. Vendor Audit Response
  • 2. License Reconciliation
  • 3. Internal Audit Processes
- Monitoring and Reporting
  • 1. Dashboard Implementation
  • 2. Cost Optimization Reporting
  • 3. Compliance Reporting
Topic 2: Implementing a SAM Program25-30%- Deployment Planning
  • 1. Tool Selection and Deployment
  • 2. Testing and Pilot Programs
  • 3. Migration Strategies
- Data Collection and Management
  • 1. Data Quality Assurance
  • 2. Discovery Tools
  • 3. License Management Databases
- Training and Communication
  • 1. Change Management
  • 2. Admin Training
  • 3. End User Awareness Training
- Processes and Procedures
  • 1. Software Request and Approval Workflows
  • 2. Onboarding New Software
  • 3. Retirement and Uninstall Procedures
Topic 3: SAM Tools and Technologies10-15%- Volume Activation Tools
  • 1. Key Management Service (KMS)
  • 2. Multiple Activation Key (MAK)
- Microsoft Assessment and Planning (MAP) Toolkit
  • 1. Discovery and Assessment
  • 2. Reporting Capabilities
- Microsoft System Center
  • 1. Operations Manager
  • 2. Configuration Manager Integration
Topic 4: Software Asset Management Fundamentals15-20%- Business Value of SAM
  • 1. Risk Mitigation
  • 2. Cost Optimization
  • 3. Compliance Benefits
- SAM Concepts and Definitions
  • 1. SAM vs. IT Asset Management (ITAM)
  • 2. What is SAM
  • 3. Key SAM Terminology
Topic 5: Planning a SAM Program25-30%- Determine Roles and Responsibilities
  • 1. SAM Team Structure
  • 2. SAM Roles (SAM Manager, Tool Administrator)
  • 3. Executive Sponsorship
- Assess Current State
  • 1. Stakeholder Identification
  • 2. Existing Infrastructure Analysis
  • 3. Gap Analysis
- Define Scope and Objectives
  • 1. Goal Setting
  • 2. Key Performance Indicators (KPIs)
  • 3. Scope Definition
- Develop SAM Policies
  • 1. Software Procurement Policies
  • 2. Usage Policies
  • 3. Compliance Policies

Microsoft Planning, Implementing and Maintaining a Software Asset Management (SAM) Program Sample Questions:

Question #1

What is the final stage of the SAM life cycle?

  • A. Acquisition
  • B. Inventory
  • C. Deployment
  • D. Retirement/Disposal
Answer: D
Question #2

A "SAM Health Check" is usually:

  • A. A software update for Windows.
  • B. A physical exam for IT staff.
  • C. A way to clean the server fans.
  • D. A short-term engagement to assess the current state of SAM processes and compliance.
Answer: D
Question #3

Which is a common challenge when collecting inventory data from remote offices?

  • A. Remote offices have no power.
  • B. Remote users don't like IT.
  • C. Low bandwidth and firewalls blocking scanning traffic.
  • D. Remote offices don't use software.
Answer: C
Question #4

Which metric is best for measuring the ROI of a SAM program?

  • A. Reduction in software spend through license re-harvesting.
  • B. Number of help desk tickets resolved.
  • C. Number of employees trained on Windows.
  • D. Total number of servers.
Answer: A
Question #5

Which document outlines who is responsible, accountable, consulted, and informed for SAM tasks?

  • A. Product List
  • B. SAM Optimization Model
  • C. RACI Matrix
  • D. Business Case
Answer: C

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