Domain 12: AppExchange (2%)
Within this subject, the learners need to demonstrate that they are able to determine the AppExchange application use cases.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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Our ADM-201 exam dumps include those topics:
- SALES AND MARKETING APPLICATIONS 15%
- WORKFLOW/PROCESS AUTOMATION 12%
- SECURITY AND ACCESS 14%
- DATA MANAGEMENT 8%
- USER SETUP 7%
- ACTIVITY MANAGEMENT AND COLLABORATION 3%
- ANALYTICS - REPORTS AND DASHBOARDS 10%
- SERVICE AND SUPPORT APPLICATIONS 12%
- ORGANIZATION SETUP (GLOBAL UI) 2%
- DESKTOP AND MOBILE ADMINISTRATION 1%
- APPEXCHANGE 1%
- STANDARD AND CUSTOM OBJECTS 15%
For more info visit: Salesforce ADM-201 Exam Reference
Domain 9: Analytics Reports & Dashboards (10%)
This objective includes the candidates’ abilities related to explaining the options available during report creation and customization (report format, report type, summarizing data, charting, fields, conditional highlighting, filtering data, scheduling); explaining the sharing model effect on reports; explaining the options available when dashboards creation and modification (chart types, data sources, subscribing, dashboard components, running user); explaining the capacities of custom report kinds.
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Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Cloud Applications | 10% | - Service Contracts - Service Cloud Features - Cases and Entitlements - Web-to-Case and Email-to-Case - Omni-Channel |
| Reports and Dashboards | 11% | - Dashboard Components - Report Builder - Summary Reports and Matrix Reports - Joined Reports - Report Types - Scheduling Reports |
| Security and Access | 12% | - Login Hours and IP Ranges - Field-Level Security - Object-Level Permissions - Record Access (OWD, Sharing Rules) - Salesforce Shield |
| Data Management | 10% | - Duplicate Rules and Matching Rules - Data Quality Best Practices - Data Loader - Data Export - Data Import Wizard |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Roll-up Summary Fields - Custom Object Creation - Standard Object Overview |
| Salesforce Mobile App and Lightning Experience | 6% | - Navigation and UI Customization - Lightning Experience Features - Salesforce Mobile App Configuration |
| Activity Management and Chatter | 4% | - Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds |
| Organization Setup | 4% | - Company Information - Fiscal Year - User Interface - Lightning Experience vs Classic - Currency Management |
| Sales Cloud Applications | 10% | - Opportunity Management - Products, Price Books, and Quotes - Forecasting - Account and Contact Management - Sales Cloud Features |
| Workflow and Process Automation | 17% | - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Approval Processes - Flows (Screen Flows, Autolaunched Flows) - Process Builder - Workflow Rules |
| User Setup | 8% | - User Creation and Management - User Licenses - Profile Configuration - Role Hierarchy - Delegated Authentication - Permission Sets |



