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Salesforce Certified Sales Cloud Administration ADM-251 Exam
Salesforce Certified Sales Cloud Administration ADM-251 Exam is related to Salesforce Certified Sales Cloud Administration Certification. This exam validates the Candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfill the customer business requirements and contribute to long-term customer success. Sales Rep/Manager, Beginning Administrator, and Experienced Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
What is the duration of the ADM-251 Exam
- Passing Score: 68%
- Length of Examination: 105 minutes
- Format: Multiple choices, multiple answers
- Number of Questions: 60
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Salesforce ADM-251 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Cloud Analytics | 5% | - Sales metrics and KPIs - Custom report creation - Standard reports and dashboards |
| Implementation Strategies | 6% | - Deployment best practices - Change management and testing - Post-implementation support |
| Marketing and Leads | 7% | - Lead lifecycle and conversion - Campaign and lead tracking - Lead assignment and routing rules |
| Industry Knowledge | 5% | - CRM industry standards - Sales process best practices |
| Account and Contact Management | 12% | - Contact roles and related records - Data segmentation and visibility - Account hierarchy and relationship types |
| Sales Cloud Solution Design | 25% | - Map business requirements to Salesforce features - Security and access model design - Design scalable Sales Cloud architecture |
| Integration and Data Management | 8% | - Data validation and quality rules - Data import/export and deduplication - Basic integration considerations |
| Sales Productivity | 12% | - Lightning Sales tools and automation - Sales path and guidance - Activity management and calendar |
| Opportunity Management | 15% | - Forecasting and sales processes - Products, price books, and schedules - Opportunity lifecycle and stages |
| Communities and Site Management | 5% | - Partner community setup - External user access and sharing |
