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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Protocols | 20% | - Trunk configuration and shuffling/hairpining - Integration with Session Manager and System Manager - Network and security configuration - SIP, H.323, DCP protocols configuration |
| Topic 2: Installation and Initial Configuration | 25% | - CM Messaging R6.0 deployment and setup - Avaya Aura Communication Manager R6.0 installation - Server and media gateway integration - License file installation and validation |
| Topic 3: Maintenance and Troubleshooting | 20% | - Alarm and log analysis - Failover, survivability, and fallback procedures - System monitoring and health checks - MWI, messaging, and call quality troubleshooting |
| Topic 4: Features and Applications | 10% | - Messaging features and administration - Advanced communication features - Capacity and performance management |
| Topic 5: System Administration and Configuration | 25% | - Endpoint and station setup - CM Messaging mailbox and user provisioning - Call routing, coverage, and call handling - System parameters and feature configuration |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. A customer wants to enable audio encryption for Ip phone calls, but the potion is not available on any IP-codec-set.
Which procedure must be followed to obtain this feature?
A) From the SAT, type change system-parameter customer-options. Find the media Encryption over IP field, and set the option to Y. Save the change
B) From the Aura System Manager's Feature Server Administration page. Find the media encryption over IP field, and set the option to Y. save the changes.
C) From the system platform WebLM page. Find the media Encryption over IP field set the option to Y. Save the changes.
D) From the SMI Feature administration page, find the media Encryption over IP field Set the option to Y. save the changes
2. Which statement describes how the communication message application is enabled the first time after the installation?
A) Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
B) Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
C) Communication manager messaging is enabled by default after the installation.
D) Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
3. Which statement is true about duplex servers in CM 6.0?
A) The survivable remote Duplex template includes branch session ,manager
B) The license for the survivable server is different than the license file of the main server
C) The main and all survivable servers require an authentication file
D) CM uses the high availability that system platform can now provide
4. System platform web console is used to apply the service pack for which three virtual machines?
(Choose three)
A) System platform
B) Communication Manager 6.0
C) Utility Server
D) CMM 6.0
E) AES 6.0
5. A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)
A) IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
B) The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
C) A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
D) Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A,B,C | Question # 5 Answer: B,D |



