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EX0-115 - IT Service Management Foundation based on ISO/IEC 20000 is an essential exam for EXIN ITSM certification, sometimes it will become a lion in the way to obtain the certification. Many candidates may spend a lot of time on this exam; some candidates may even feel depressed after twice or more failure. Right now you may need our EX0-115 dump exams (someone also calls EX0-115 exam cram). We believe if you choose our products, it will help you pass exams actually and also it may save you a lot time and money since exam cost is so expensive. EXIN EX0-115 exams cram will be your best choice for your real exam. We DumpExams not only offer you the best dump exams but also golden excellent customer service.
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What is the duration of the EX0-115 Exam
- Format: Multiple choices, multiple answers
- Length of Examination: 60 minutes
- Passing Score: 65%
- Number of Questions: 40
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Certification Path
The Exin IT Service Management Foundation based on ISO / IEC 20000 Certification includes only one EX0-115 certification exam.
How to study the EX0-115 Exam
Dumpexams expert team recommends you to prepare some notes on these topics along with it don't forget to practice EX0-115 Exam exam dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.
EXIN EX0-115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Management System (SMS) | |
| IT Service Management Concepts | |
| Service Delivery Processes | - IT Service Continuity Management - Capacity Management - Availability Management - Information Security Management - Service Level Management |
| Plan-Do-Check-Act (PDCA) Cycle | |
| Relationship Processes | - Business Relationship Management - Supplier Management |
| Resolution Processes | - Problem Management - Incident Management |
| ISO/IEC 20000 Standard Overview | |
| Control Processes | - Configuration Management - Change Management |
