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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Solutions and Services | - Value-added solutions
|
| Topic 2: Competitive Positioning and Sales Fundamentals | - Sales positioning
|
| Topic 3: Customer Needs Analysis | - Solution recommendation
|
| Topic 4: Imaging and Printing Portfolio Fundamentals | - HP imaging and printing product families
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Which types of media are compatible with HP DesignJet printers and MFPs?
A) Rolled media only
B) Cut sheet media only
C) Cut sheet and rolled media
D) Letter or A4 and Legal or A3
2. What is an effective way of choosing HP imaging and printing products for a customer?
A) Match product features to the customer's needs to improve the way they work.
B) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
C) Offer free training when selling HP imaging and printing devices.
D) Sell products that offer the most functionality to fit within the customer's budget.
3. Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
A) Because mobile scanners use less energy than other scanners do for the image quality they provide
B) Because mobile scanners are less expensive than MFPs are
C) Because mobile workers use traditional scanners more often
D) Because the market for network scanners is saturated
4. What are the categories of HP LaserJet and color LaserJet MFPs? (Select three.)
A) Pro
B) ePrint public print locations
C) Enterprise
D) Home and home office
E) Small and medium business
F) Enterprise flow
5. What does the HP Embedded Web Server do?
A) Enables remote management of the imaging and printing device
B) Shows which devices are available for printing
C) Automatically configures settings upon connection to the network
D) Automatically notifies the IT department when an imaging or printing device is in use
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |



