Practice Salesforce Community Cloud Community-Cloud-Consultant exam. Online Exam Practice Tests with detailed explanations! Pass Community-Cloud-Consultant with confidence!
Community-Cloud-Consultant - Salesforce Certified Community Cloud Consultant Practice Tests 2021 | Dumpexams
NEW QUESTION 42
How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.
- A. Update the setting to allow access without login in Community Settings.
- B. Update all pages to allow Public Visibility in Site.com Studio.
- C. Update the setting to Public Visibility to all Community pages in Setup.
- D. Update preferences to allow access without login in Community Management.
Answer: D
NEW QUESTION 43
A coffee company plans to build a Community for franchisees, growers, and consumers. Growers want to keep updated on research and development initiatives and recommendations. Franchisees need to see MDF (marketing development funds) statistics when they first log in. The marketing department wants to show the latest trends and corresponding products to consumers.
What should the Community Cloud consultant use to personalise content based on the Community member persona?
Select one or more of the following:
- A. Content Management
- B. Custom Lightning Components
- C. Audience Targeting
- D. Visualforce Pages
Answer: A
NEW QUESTION 44
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Install the collaboration Lightning app, add the app components to the page, and publish.
- B. Edit the object page, add the components, and publish.
- C. Add a page variation, add the components, set the page as active, and publish.
- D. Create an object page, add the components, and publish.
Answer: B
NEW QUESTION 45
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
- A. Enable public access for the Community in Setup and the Guest User profile.
- B. Create a new data category specifically for Guest Users to display articles.
- C. Check the Article type permissions on the Guest User profile.
- D. Create a Featured Topic in the Community Builder to display articles.
Answer: C
NEW QUESTION 46
What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?
- A. Enable Moderation for the Community to block offensive or inappropriate content
- B. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content
- C. Use moderation rules in the Community to block offensive or inappropriate content
- D. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content
Answer: C
NEW QUESTION 47
Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. What steps would an administrator take to do this?
- A. Add the Member Profile to the Community
- B. Add the Member Profile to the Community then Navigate to the Account record and enable Contact access to the Community
- C. Navigate to the Contact Record and Enable the Contact as a Community User
- D. Add the Member Profile to the Community then Navigate to the Contact Record and Enable the Contact as a Community User
Answer: D
NEW QUESTION 48
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:
- A. Enable "Give access to public API requests on Chatter"
- B. Update the setting to Public Visibility for all Community pages
- C. Enable the "Public can access the community" checkbox
- D. Update the setting to "Allow access without login"
Answer: C
NEW QUESTION 49
Universal Containers needs to build a Community for their customers. The following security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
- A. User Customers Account. Customer Community Plus License. and sharing rules.
- B. User Person Account. Customers Community Plus License. and Super User access
- C. Customers Account. Customer Community License. and sharing rules.
- D. User Person Account, Customers Community License. and Sharing Set.
Answer: D
NEW QUESTION 50
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Preview the Community as a specific Community user in the preview mode of the Community builder.
- B. Choose Login to the Community as a User from the contact record in Salesforce.
- C. Log in as a customer to the Community with a Test customer login.
- D. Select the Community from the global header as an internal user.
- E. Select a Customer user record and select the Login option.
Answer: B,C,D
NEW QUESTION 51
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,000 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
What are the two most efficient ways for the Salesforce Admin to fulfill these requirements? (Choose two.)
- A. Set up partner accounts with two roles.
- B. Use sharing rules to grant sales managers access to sales employees' data.
- C. Make the sales manager the Super User on the partner account.
- D. Set up partner accounts with one role.
Answer: A,C
NEW QUESTION 52
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?
- A. Leverage sharing rules.
- B. Leverage public groups.
- C. Leverage manual shares.
- D. Leverage Account Teams.
Answer: D
NEW QUESTION 53
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Force.com Sites.
- B. Community Builder.
- C. Site.com Studio.
Answer: B
NEW QUESTION 54
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies a group of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. mention only selected collaboration Partners
- B. Create an Unlisted Chatter Group for selected collaboration Partners
- C. Set Chatter group email setting for selected collaboration Partners to Limited
- D. Manually share records with selected collaboration Partners
Answer: B
NEW QUESTION 55
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?
- A. Design and develop custom Community Lightning Components for surveys and electronic signatures.
- B. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.
- C. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners
- D. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.
Answer: B
NEW QUESTION 56
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:
- A. Users with the Customer Community licence
- B. Users with the Lightning External App licence
- C. Users with the Customer Community Plus licence
- D. Users with the High Volume Customer Portal Licence
Answer: C
NEW QUESTION 57
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Login license.
- B. Users with the High-Volume Customer Portal license.
- C. Users with the Customer Community Plus license.
- D. Users with the Customer Community license.
Answer: C
NEW QUESTION 58
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?
- A. Community Builder but only with the Napili or Koa template
- B. It doesn't matter, both will work
- C. Neither, only Customer and Partner Portals currently support error pages
- D. Force.com Sites
- E. Community Builder
Answer: B
NEW QUESTION 59
Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?
- A. Chatter and Files
- B. Files Connect
- C. Content Library
- D. Files Sync
Answer: B
NEW QUESTION 60
Universal Containers wants to drive engagement for its Community, and is encouraging users to watch videos and take training.
Which three actions should a Community Cloud consultant take to create recommendations in a Community?
(Choose three.)
- A. Enter a description of the recommendation.
- B. Click "Upload Image"" to include an image with your recommendation.
- C. Connect to the Einstein Recommendation API.
- D. Enter a label for the button in the recommendation.
- E. Select a custom recommendation channel in the Marketing Cloud.
Answer: A,B,D
NEW QUESTION 61
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]
- A. B and C
- B. To add SEO meta tags
- C. To enable single sign on
- D. To addReferences to external JavaScript files
- E. To add Custom JavaScript blocks
- F. To modify the community colour palate
Answer: B,D,E
NEW QUESTION 62
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