Practice Community-Cloud-Consultant Questions With Certification guide Q&A from Training Expert Dumpexams
Free Salesforce Community-Cloud-Consultant Test Practice Test Questions Exam Dumps
What is the duration of the Community-Cloud-Consultant Exam
- Format: Multiple choices, multiple answers
- Passing Score: 62%
- Length of Examination: 90 minutes
- Number of Questions: 60
NEW QUESTION 26
Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers
- A. Enable Live Agent in Community Settings
- B. Add a custom Live Agent Lightning component
- C. Set up Live Agent in Community Management
- D. Configure Live Agent in the Salesforce org
Answer: A,D
NEW QUESTION 27
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Site.com Studio
- B. Force.com Sites
- C. Community Settings
- D. Community Builder
Answer: D
NEW QUESTION 28
Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.
Where should the Salesforce Admin set the number of search results to 10?
- A. In the Community Management preferences page.
- B. In the Community Management search page.
- C. In the Community Builder global search component properties.
- D. In the Community Builder site global settings page.
Answer: C
NEW QUESTION 29
Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?
Select one or more of the following:
- A. Check the article type permissions on the guest user profile
- B. Create a featured topic in the Community builder to display articles
- C. Create a new data category specifically for guest users to display articles
- D. Enable public access for the Community in setup and the Guest user profile
Answer: A
NEW QUESTION 30
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
- A. Install the Salesforce Community Management AppExchange package
- B. Use Data Loader to download the user data to generate a pivot table in Excel
- C. Use Google Analytics to generate the adoption report
- D. Install the Wave dashboards for Communities
Answer: A
NEW QUESTION 31
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: B
NEW QUESTION 32
A global non-profit organisation (NPO) needs to build a Community for managing disaster relief efforts. The NPO wants a basic Community with Home and Record detail pages. As requirements evolve for each region, the Community will be customised to have regional branding and theme with new pages and components.
Which option should the Community Cloud Consultant consider first to meet these requirements?
Select one or more of the following:
- A. Non-Profit Success Pack template
- B. Help Center template
- C. Build Your Own template
- D. Salesforce Tabs + Visualforce template
Answer: C
NEW QUESTION 33
Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Select one or more of the following:
- A. Auth Provider and Registration Handler
- B. Auth Provider and Flow
- C. Single Sign-on and AppExchange
- D. Custom Lightning Component and Apex Class
Answer: A
NEW QUESTION 34
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
- A. Chatter Groups will be used for private product collaboration.
- B. Users should be able to view invoice information (external object using Salesforce Connect)
- C. Users should be able to view order information (saved in the Standard Order object in Salesforce)
- D. Branding is limited to the logo and company colour palette.
- E. Users should be able to submit a support case
Answer: B,D,E
NEW QUESTION 35
Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. What do you use to achieve this?
- A. Moderation Rules
- B. Content Criteria & Content Rules
- C. Content Criteria & Rate Rules
- D. Member Criteria & Rules
- E. Enable Automatic Sensitive Word Filtering
- F. Member Rules
Answer: B
NEW QUESTION 36
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. Portal Manager
- B. High Volume Customer Portal
- C. Lightning External Apps
- D. Customer Community Plus
Answer: B
NEW QUESTION 37
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom Object to Store Known Issues with an org-wide default sharing setting to Public Read/Write. unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
- A. Enable "Public can access the community" checkbox under General Settings in Community Builder.
- B. Change the org-wide default sharing to Public Full Access.
- C. Add the Guest User profile to the members in Community Management.
- D. Go to the Guest User profile and give to the Visualforce page.
Answer: D
NEW QUESTION 38
Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?
Select one or more of the following:
- A. Merge the Communities unto the Community that has the Knowledge Base
- B. Export the page and select it when creating a new page in all Communities
- C. Recreate the Knowledge Base page in all Communities
- D. Create a link to the Knowledge Base in all Communities
Answer: B
NEW QUESTION 39
Universal Containers rolled out a Community in the Customer Service Napilitemplate for their employees. The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts inthis group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer
- A. Create a Chattergroup in the Community and include all employees
- B. Create a Chatter group in the internal Salesforce org and include all employees
- C. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
- D. Create a post on a custom object, Announcements that all employees follow
Answer: A
NEW QUESTION 40
Universal Containers has created a new Lightning Community in the sandbox using the Partner Central template. The Partner Community is built using standard Lightning Components, custom Lightning Components, and object pages.
What should the Administrator use to migrate changes from sandbox to production?
- A. Change sets
- B. Metadata API
- C. Force.com IDE
- D. Template export
Answer: A
NEW QUESTION 41
niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A. Use Apex managed sharing to grant access to the Community users
- B. Create a sharing rule for each accounts
- C. Implement the role hierarchy on the Customer Community
- D. Set up a sharing set that references the Account ID on the asset
Answer: D
NEW QUESTION 42
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.
- A. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
- B. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
- C. Wendy should access Community Manager and Community Builder via a Desktop browser only.
- D. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
Answer: C
NEW QUESTION 43
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal. What should the Salesforce Admin do in the Communities to support this login requirement?
- A. Add Social -Sign -on to allow users to log in from the Portal without signing into the Community
- B. Enable Guest User access in Communities to support seamless access to Communities from the Portal
- C. Enable Community login support for employees in the Portal configuration
- D. Configure Single Sign -on in Salesforce and reuse the federated authentication providers in the Community
Answer: C
NEW QUESTION 44
The product marketing team is revising its product data sheets and FAQ documentation to support major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? (Choose three.)
- A. Create a new navigational topic for "New Products" and make sure the new articles are assigned to that topic.
- B. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component.
- C. Use the Recommendations component to promote specific articles to defined groups of users (Channels).
- D. Use the Featured Topics component to promote the topics related to these new articles.
- E. Place hotlink URLs to these topics in the header component.
Answer: A,C,D
NEW QUESTION 45
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- B. Community users in the same community can see each other, regardless of the organization-wide defaults.
- C. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- D. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- E. Community Managers are able to view all Community Users regardless of the organization-wide defaults
Answer: A
NEW QUESTION 46
O: 170
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Add a custom Live Agent Lightning component.
- B. Set up Live Agent in Community Management.
- C. Enable Live Agent in Community Settings.
- D. Configure Live Agent in the Salesforce org.
Answer: A,D
NEW QUESTION 47
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
- A. Formalize the member registration process, including automating the account assignment or person account creation
- B. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
- C. Make sure customers are NOT members of other Salesforce Communities
- D. Test the Community for member activity, including cases and articles
- E. Performance test the Community with a large number of members with increased activity
Answer: A,B,D
NEW QUESTION 48
Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile: * Users Profile has Read Access on the Invoice Object * Users Profile has a tab visible for Invoice Object. What should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Invoices tab is under the Selected tab in Community Settings Setup
- B. Verify that the Invoices tab is under the Selected tab in Community Management
- C. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'
- D. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type:
Invoices.'
Answer: C
NEW QUESTION 49
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select one or more of the following:
- A. Enable read access on the user profile to the Store Locations object
- B. Define the Store Locations object in the Global Search Results component
- C. Associate a tab to the Store Locations object
- D. Add the Store Locations object pages to the Community navigation
- E. Add an HTML component with the the link to the Store Locations Community page
Answer: A,B,C
NEW QUESTION 50
Which aspect of Reputation can an Administrator configure?
- A. Add new reputation levels automatically when specified point thresholds are reached.
- B. Exclude contributions to records when counting points toward reputation levels.
- C. Disable reputation for specific members in the community by user profile.
- D. Select badges for each reputation level from a provided icon library.
Answer: A
NEW QUESTION 51
......
Prepare Top Salesforce Community-Cloud-Consultant Exam Audio Study Guide Practice Questions Edition: https://www.dumpexams.com/Community-Cloud-Consultant-real-answers.html
Dumps Practice Exam Questions Study Guide for the Community-Cloud-Consultant Exam: https://drive.google.com/open?id=1ppasFbofpyu2xTgjAW8EZnS8yUaP9_zt