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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

Question 1

The customer has a period in the year where a change freeze is forced in their IT environment. How can this be forced using IBM SmartCloud Control Desk?

A. A blackout period can be created for the change freeze.
B. A change implementation window can be created for the change freeze.
C. A change window can be created for the change freeze.
D. The Bulletin Board can be used to advertise the change freeze.

Question 2

Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?

A. It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.
B. It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.
C. It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.
D. It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.

Question 3

What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A. TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.
B. TPM can automate best practices for common data center activities in support of change and release management processes.
C. TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.
D. TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.

Question 4

Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?

A. Use the Security module in IBM SmartCloud Control Desk
B. Alter the security properties in the LDAP system using an LDIF update
C. Use the Problem Management module in the IBM SmartCloud Control Desk
D. Modify the profile information access which the problem manager can change on their own

Question 5

Which option consists of process, service, and operational management and helps organizations better manage their IT infrastructure?

A. IBM Service Management
B. IBM Workload Balancer
C. IBM SmartCloud Enterprise Provisioning
D. IBM Smart Groupware

Solutions: