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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Industry Knowledge | - Retail operations and business processes - Customer experience in retail environments |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Implementation and Deployment Considerations | - Solution deployment lifecycle - Post-sales support and maintenance concepts |
| Sales Methodology | - Competitive positioning and differentiation - Consultative selling approach |
| Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. Which Self Checkout Systems models accept cash?
A) E11-E19
B) X01-X09
C) X11-X19
D) E01-E09
2. The Supermarket Application (SA) is engineered for which markets?
A) International and multinational supermarket and hypermarket retailers
B) Specialty and department store retailers
C) Small and medium business markets
D) General merchandise retailers
3. What does TGCS divide its retail sales force into to better serve its worldwide retail customers?
A) Sectors
B) Divisions
C) Territories
D) Geographies
4. Which Web site provides sales materials such as posters, signage, and brochures?
A) Systems College
B) Print on Demand
C) PartnerWorld
D) TGCS Support
5. In which segment are physical conditions demanding and POS equipment exposed tocontaminants not found in other retail environments?
A) Chain Drug/Grocery
B) Specialty Retail
C) Food Service and Hospitality
D) General Merchandise
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |



