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IBM M9560-727 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cloud & Service Management Sales Positioning | - Customer use cases
|
| IBM Cloud and Smarter Infrastructure Overview | - Cloud computing fundamentals
|
| IBM Service Management Solutions | - IT Service Management (ITSM) capabilities
|
| Competitive Positioning and Differentiation | - IBM vs competing cloud and ITSM vendors
|
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
Why IBM's SCI Analytics portfolio?
- A. All with a common interface with a cohesive set of capabilities
- B. It is extensible through Insight packs
- C. All of the above
- D. Built on IBM's Big Data platform
- E. Three key capability areas, predict, search, and optimize.
Correct Answer: C 🗳️
What are the most common challenges that organizations are facing when it comes to mobile management?
- A. Poor BYOD strategies and incentives are having a greater impact on productivity and can result in losing potential talent and new recruits.
- B. B & C only.
- C. Increased severity and frequency of security attacks.
- D. All of the Above
- E. Increasing infrastructure complexity and unique mobile requirements are time consuming and costly.
Correct Answer: E 🗳️
What did IBM simplify with IBM Operational Insight?
- A. Simplified licensing for better compliance
- B. Simplified integration and a common installer
- C. All of the above
Correct Answer: C 🗳️
Predictive Insights leverages statistical models to:
- A. Isolate problems quicker by bringing relevant unstructured data into problem investigations
- B. All of the above
- C. Optimize resource deployment
- D. Early warnings
Correct Answer: B 🗳️
What are three key benefits of Optimize?
- A. Improve user satisfaction, simplify IT administration, and gain operational insight
- B. Improve user satisfaction, built-in expertise and machine learning algorithms
- C. Breadth of searchable data, built-in expertise, and embedded analytics
- D. Simplified behavioral learning, heterogeneous environment support and machine learning algorithms
Correct Answer: A 🗳️



