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IBM M8010-246 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Business Challenges | - Industry and customer pain points
|
| Commerce Portfolio | - IBM Smarter Commerce solutions
|
| Sales Opportunity Identification | - Sales qualification and positioning
|
| IBM Solution Positioning | - Competitive differentiation
|
| IBM Smarter Commerce Strategy | - Smarter Commerce vision and value proposition
|
IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
Segmentation, offer management, interaction history, real-time behavioral targeting, and contact optimization are examples of capabilities delivered as part of what?
- A. Central decisioning.
- B. Social platform.
- C. Customer clustering.
- D. Data mining.
Correct Answer: A 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
Elements of a powerful self-service experience include all, EXCEPT one of the following:
- A. Improve loyalty by facilitating integration with social networks.
- B. Create dynamic, engaging, web experiences.
- C. Accommodate product returns, regardless of the context.
- D. Target the right experience, to the right user, via the right channel, at the right time.
Correct Answer: C 🗳️
Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?
- A. Unica
- B. ILOG
- C. Retail Store Solutions
- D. IBM Case Manager
Correct Answer: C 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
Which of these provides visibility to the entire supply chain process so procurement, transportation, and warehousing personnel are all aware of order, shipment, and invoice status?
- A. Collaboration Network.
- B. Transportation Management.
- C. Warehouse Management.
- D. Supply Chain Visibility.
Correct Answer: D 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
The LIVE customer profile is particularly valuable as a predictor since it
- A. maintains visit activity over time, and also captures off-site impressions
- B. solicits customer feedback directly
- C. captures all web interactions for any customer
- D. keeps all customer history in a cookie on their computer
Correct Answer: A 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
