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IBM Enterprise Storage Sales V4 - C9020-970 real prep

C9020-970
  • Exam Code: C9020-970
  • Exam Name: IBM Enterprise Storage Sales V4
  • Updated: Aug 22, 2026
  • Q & A: 60 Questions and Answers
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IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
Storage Sales Methodology- Customer Requirements Analysis
  • 1. Business and technical requirement identification
    • 2. Workload assessment
      - Solution Positioning
      • 1. Competitive positioning
        • 2. Feature and benefit mapping
          • 3. IBM sales tools and resources
            IBM Enterprise Storage Portfolio- Hybrid Storage Solutions
            • 1. IBM XIV Storage System
              • 2. IBM DS8000 family
                - IBM Flash Storage Solutions
                • 1. IBM FlashSystem family
                  • 2. Flash storage value proposition
                    Software Defined Storage- IBM Spectrum Storage Portfolio
                    • 1. IBM Spectrum Archive
                      • 2. IBM Spectrum Protect
                        • 3. IBM Spectrum Scale
                          • 4. IBM Spectrum Virtualize
                            • 5. IBM Spectrum Control
                              Enterprise Data Protection and Tape Solutions- Enterprise Tape Portfolio
                              • 1. TS7700 series
                                • 2. TS3500 and TS4500 libraries

                                  IBM Enterprise Storage Sales V4 Sample Questions:

                                  1. What are two important client requirements in reference to storage infrastructure regarding Cloud, Analytics, Mobile, Social, and Security (CAMSS) workloads? (Choose two.)

                                  A) Controlled data growth
                                  B) Data elasticity
                                  C) Massive scale and rapid pace
                                  D) Provide business insights
                                  E) Simplified infrastructure


                                  2. As part of a large storage project, a customer is asking for an IBM business continuity solution.
                                  What is the most important pre-requisite(s) a sales specialist should ask for?

                                  A) Does storage management use IBM Spectrum Control?
                                  B) What kind of data will the customer store in an information lifecycle appliance?
                                  C) What are the RPO and RTO objectives for each application?
                                  D) Does storage virtualization use IBM Spectrum Virtualize?


                                  3. A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
                                  What should the IBM sales specialist suggest?

                                  A) DB2 Content Manager
                                  B) IBM Spectrum Control
                                  C) IBM Spectrum Virtualize
                                  D) Active Cloud Engine


                                  4. Which IBM product is web-based self-service storage provisioning?

                                  A) IBM Fast Cloud Storage Access
                                  B) IBM Elastic Storage Access
                                  C) IBM SmartCloud Storage Access
                                  D) IBM CAMSS Storage Access Manager


                                  5. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
                                  Which response should the sales person give based on IBM's definition of TCO?

                                  A) It evaluates the complete cost of acquisition of the asset.
                                  B) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
                                  C) It provides for the evaluation of the current cash flow of the asset.
                                  D) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.


                                  Solutions:

                                  Question # 1
                                  Answer: C,D
                                  Question # 2
                                  Answer: A
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: C
                                  Question # 5
                                  Answer: D

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