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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Storage Sales Methodology | - Customer Requirements Analysis
|
| IBM Enterprise Storage Portfolio | - Hybrid Storage Solutions
|
| Software Defined Storage | - IBM Spectrum Storage Portfolio
|
| Enterprise Data Protection and Tape Solutions | - Enterprise Tape Portfolio
|
IBM Enterprise Storage Sales V4 Sample Questions:
1. What are two important client requirements in reference to storage infrastructure regarding Cloud, Analytics, Mobile, Social, and Security (CAMSS) workloads? (Choose two.)
A) Controlled data growth
B) Data elasticity
C) Massive scale and rapid pace
D) Provide business insights
E) Simplified infrastructure
2. As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A) Does storage management use IBM Spectrum Control?
B) What kind of data will the customer store in an information lifecycle appliance?
C) What are the RPO and RTO objectives for each application?
D) Does storage virtualization use IBM Spectrum Virtualize?
3. A SONAS customer is looking for a solution to manage active and inactive data based on policies for different tiers.
What should the IBM sales specialist suggest?
A) DB2 Content Manager
B) IBM Spectrum Control
C) IBM Spectrum Virtualize
D) Active Cloud Engine
4. Which IBM product is web-based self-service storage provisioning?
A) IBM Fast Cloud Storage Access
B) IBM Elastic Storage Access
C) IBM SmartCloud Storage Access
D) IBM CAMSS Storage Access Manager
5. A customer is looking at several competing storage proposals. The customer asks the sales representative why Total Cost of Ownership (TCO) is important.
Which response should the sales person give based on IBM's definition of TCO?
A) It evaluates the complete cost of acquisition of the asset.
B) It evaluates the complete cost of ownership of an acquisition over the life of the asset.
C) It provides for the evaluation of the current cash flow of the asset.
D) It provides for the evaluation of the comparison acquisition costs of IBM with the competition.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |



