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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
| Topic 2: HP Printing Ecosystem and Solutions Positioning | - Competitive positioning and value selling - HP printers, software, and services ecosystem |
| Topic 3: Print and Document Management Solutions | - Job accounting and usage tracking - Secure printing and document protection - Print management and cost control solutions |
| Topic 4: Workflow and Digital Transformation | - Digitization and automation of document processes - Document workflow optimization |
HP Selling HP Document Solutions Sample Questions:
Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
- A. Do you require bill heavy print users?
- B. Would you like to restrict unauthorized output?
- C. Do you need to securely deploy new printers?
- D. Do you want to deploy HP printers on non-HP platforms?
Correct Answer: B 🗳️
What do IT departments need to do to gain support for new projects?
- A. ensure the project comes in on budget
- B. satisfy the issues raised by finance and purchasing departments
- C. ensure the project meets overall business strategy and identify the beneficiaries
- D. satisfy the issues of implementation, roll out, and support
Correct Answer: C 🗳️
Why might a customer deploy a job accounting solution?
- A. to manage contracts and supplies acquisition
- B. to increase productivity by improving workflow
- C. to account for print output from Enterprise Resource Planning (ERP) solutions
- D. to understand who is printing what and the costs that are involved
Correct Answer: D 🗳️
