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HP HP2-N48 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP SaaS Portfolio Overview | 25% | - Subscription models and service options - HP SaaS solution categories and offerings - Architecture, security, and compliance |
| Topic 2: SaaS Sales Strategy & Process | 25% | - Competitive positioning and differentiation - Upsell and cross-sell opportunities - Sales cycle and engagement model |
| Topic 3: Commercial & Operational Aspects | 25% | - Pricing, licensing, and contract terms - Ordering, fulfillment, and provisioning - SLA, support, and customer success |
| Topic 4: Customer Needs & Value Proposition | 25% | - Identifying business drivers and pain points - ROI and TCO justification - Translating needs into SaaS benefits |
HP Selling HP SaaS Solutions Sample Questions:
Which resource outlines the approved product integration for HP SaaS?
- A. SaaS Integration Matrix
- B. Product Integrations Website
- C. Partner Integrations Brochure
- D. Product Datasheet
Correct Answer: C 🗳️
How can the email notification options be modified for all customers' users?
- A. by opening a ticket from the HP Software Support website (support.openview.hp.com)
- B. by editing the user account settings in the "Manage Users'" feature on the Pronq Portal
- C. by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
- D. by asking the SOC to change permission for each user on the account
Correct Answer: B 🗳️
What are the differences between an HP SaaS Service and perpetual licenses?
- A. Perpetual licenses are an asset that is owned by the client; SaaS service cannot be considered a client asset.
- B. The HP Software perpetual licenses include support and a Customer Success Manager to ensure deployment success; HP SaaS Service do not.
- C. HP SaaS Service can be deployed on premise or on HP infrastructure, perpetual licenses must be installed on premise only.
- D. Both are assets owned by the client, but HP SaaS service is owned for a limited time period only.
Correct Answer: B 🗳️
Which statements are accurate examples of drivers for HP SaaS? (Select three.)
- A. A client faces upgrades challenges and is suffering from capital expenditure cuts.
- B. A client refreshes their datacenter and wants to host an HP SaaS solution.
- C. A client's CIO intends to implement a cloud-based strategy.
- D. A client wants to consolidate their licenses across multiple sites into a single maintenence renewal.
- E. A client undertakes an acquisition and wants to quickly consolidate applications.
- F. A client wants a lower cost on-premise solution.
Correct Answer: A,C,E 🗳️
What are the criteria needed to develop an HP SaaS quote? (Select three.)
- A. HP SaaS solution offering
- B. amount of latest support contract
- C. implementation hours
- D. duration of term
- E. customer decision date
- F. quantity
Correct Answer: A,C,D 🗳️
