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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Skills Transformation | - Modern Sales Methodologies
|
| Topic 2: Advanced Sales Skills | - Customer Pain Point Identification
|
| Topic 3: Consultative Selling | - Discovery and Qualification
|
| Topic 4: Configuration Services | - Service Bundle Recommendations
|
| Topic 5: Personal Systems Services | - Workforce Device Services
|
| Topic 6: Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Topic 7: Deployment Services | - Implementation Planning
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
1. What are the three Priority Services Packages? (Select three.)
A) Priority Management
B) Priority Access
C) Priority Access Plus
D) Priority Anytime Access
2. Which statements are true about HP's Device Life Extension optional Support Service add-on? (Select three.) It extends customers' device life while enhancing performance & productivity.
A) HP Device Life Extension supports sustainability RFP requests.
B) HP Device Life Extension always comes with Accidental Damage Protection.
C) HP Device Life Extension can be sold as a stand-alone service.
D) HP Device Life Extension can be added-on to Essential, Premium, and Premium+.
3. Name two specific pain points a customer might have that HP Premium+ Support Services can help address.
(Select two.)
A) Customer is facing increased cyberthreats.
B) Employees are less productive due to maintenance issues.
C) Changing trends have had a negative impact on business performance.
D) Customer needs to focus on CapEx rather than OpEx.
E) Customer is not set up for remote or hybrid working.
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A,B,D | Question # 3 Answer: B,E |
